Extra Space Storage

4.9
1221 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1425 Kempsville Rd in Virginia Beach, VA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
1425 Kempsville Rd, Virginia Beach, VA
23464, United States

Hours

Reviews

4.9
1,221 reviews
5 stars
1,176
4 stars
28
3 stars
5
2 stars
5
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly De'Ahna and Michael, received high praise for their friendly, knowledgeable, and helpful service.

Cleanliness

Customers consistently noted that the facility and storage units were clean and well-maintained.

Professionalism

Many reviews highlighted the professionalism of the staff, with several customers mentioning thorough explanations and assistance throughout the rental process.

Positive Experiences

Overall, customers reported positive experiences, recommending the facility for its ease of use and supportive staff.

Pricing Concerns

Some customers expressed dissatisfaction with pricing changes and perceived discrepancies between online rates and in-store prices.
  • BB
    Briar Baughman
    4 days ago
    2.0
    Honestly.. they could’ve made the drive around space a lot bigger. It’s difficult to get a moving truck back there and ensuring there’s enough space for others to pass..
  • PM
    Phili Mitchell
    Jan 5, 2026
    5.0
    Micheal helped me and listened to my rambling about why I needed a storage unit. My mother had one for 3 months and it was very clean and well maintained.
  • SF
    Stevi Fowler
    Dec 22, 2025
    5.0
    Amazingggggg customer service! We had to come into the office to check out units and De’Ahna was absolutely phenomenal and so much help!!
  • CS
    Charles Simpkins
    Dec 13, 2025
    5.0
    Great customer service. Very easy to get things started and very friendly. Thanks for a great experience
  • KB
    Kevin Boseman
    Dec 12, 2025
    5.0
    Michael Kohan, was the representative that took care setting us up for a storage unit to rent. He was very knowledgeable, thorough and great to work with.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.