Extra Space Storage

4.9
1214 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1425 Kempsville Rd in Virginia Beach, VA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1425 Kempsville Rd, Virginia Beach, VA
23464, United States

Hours

Reviews

4.9
1,214 reviews
5 stars
1,170
4 stars
28
3 stars
5
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly De'Ahna and Michael, received high praise for their helpfulness, professionalism, and friendliness, contributing to a positive customer experience.

Cleanliness

The facility is consistently described as clean, well-maintained, and organized, enhancing customer satisfaction.

Facility Features

Customers appreciated the availability of various unit sizes, security features, and convenient access hours, making the storage experience more user-friendly.

Mixed Experiences

While most feedback is positive, there are isolated reports of unprofessional behavior from staff, indicating inconsistency in service quality.

Pricing Concerns

Some customers expressed dissatisfaction with pricing changes and perceived discrepancies between online rates and in-store pricing.
  • CS
    christopher siebert
    6 days ago
    5.0
    Mrs Flemming was great to work with and helped out alot. This is the best storage in virginia beach
  • AX
    Anteedote X
    Nov 13, 2025
    5.0
    De'ahna was great and service impeccable 👌
  • SK
    Stacy Kenyon
    Nov 5, 2025
    5.0
    The manager was extremely helpful and very nice..I highly recommend this location. I’ve been here since 12/2021!
  • KK
    Kaitlin
    Oct 27, 2025
    5.0
    De'Ana is so knowledgeable & helped me find the perfect size unit for all of my stuff, very clean & friendly environment. Definitely recommend to anyone for their storage needs!!
  • RP
    RJ Parker
    Oct 27, 2025
    5.0
    De’Ahna is a big ball of professionalism , class and an exemplary leader of this facility. I will gladly return to do business with them in the future. She made sure to clarify and confusion I may have had and even answered questions I had before I could even ask them. If I could give her 10 stars I would. Thank you

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.