Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5478 Indian River Rd in Virginia Beach, VA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, military discount, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
829 reviews
5 stars
787
4 stars
25
3 stars7
2 stars2
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Yasmine's exceptional service.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Access Issues
Some customers reported significant issues with accessing their units, including problems with gate codes and unexpected price increases.
Pricing Concerns
There are complaints about sudden price increases and lack of transparency regarding fees, leading to dissatisfaction among some customers.
- CHCourtney Hoggard4 days ago5.0Very polite, storage area is very clean!
- STShayla ThomasJan 2, 20265.0Anthony was wonderful. Showed us the unit and treated us very well!
- ZLZoe landDec 30, 20255.0the storage was so clean and the storage unit was very spacious i loved it definitely coming back
- DWDerek WalkerDec 30, 20255.0Great customer service, very friendly and would definitely recommend if you are looking!
- BSbridgett swannDec 30, 20255.0Erica is very professional and knowledgeable she understood what we needed. We will definitely continue using Extra space in the future
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Virginia Beach, Fairfield, Brenneman Farm, Salem, and Alexandria.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Regent University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access and gate hours for Extra Space Storage?
The gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day of the week, including Sunday.
When is the office at Extra Space Storage open?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:30 PM, and closed on Sundays.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their reservation website at https://www.extraspace.com/storage/facilities/us/virginia/virginia_beach/1000000355/
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled options for temperature-sensitive items alongside standard storage units without climate control.
Are packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility for purchase.
What types of payment does Extra Space Storage accept?
Accepted payment methods include American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Extra Space Storage accessible for individuals with disabilities?
Yes, the facility is ADA compliant and offers features like elevator access and wide drive aisles for convenience and accessibility.
What nearby banks can help customers with financial services when visiting Extra Space Storage?
Nearby banks include Bank of Hampton Roads and Atlantic Union Bank, which can assist customers with banking and financial needs during their visit.
Are there any nearby medical or veterinary services close to Extra Space Storage?
Yes, Patient First provides family practice and emergency services nearby, and veterinary care is available at Vots and PAWS Clinic close to the storage facility.
What nearby food and dining options are available near Extra Space Storage?
Customers can enjoy nearby dining at DOMOISHI Ramen-Poke-Wings-Tea, Laguna Bakery and Filipino Food, Subway, and Jersey Mike's Subs, offering a range of Asian cuisine and sandwiches.