Extra Space Storage

4.9
1100 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 621 Village Dr in Virginia Beach, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
621 Village Dr, Virginia Beach, VA
23454, United States

Hours

Reviews

4.9
1,100 reviews
5 stars
1,037
4 stars
29
3 stars
8
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Marie, Maure, and Anthony.

Cleanliness

Many customers noted the facility's cleanliness and well-maintained environment, although there were a few complaints about specific areas.

Experience

Overall, customers reported a smooth and pleasant experience during the rental process, highlighting the ease of signing up and accessing units.

Pricing Issues

Some customers expressed dissatisfaction with frequent price hikes on storage units, suggesting a need for more stable pricing.

Pest Concerns

A few reviews raised serious concerns about pest issues, including sightings of rats, which negatively impacted customer perceptions.
  • KD
    Kathleen Donnelly
    Nov 10, 2025
    1.0
    Be VERY careful before you decide to store anything here- our unit was infested with mice, basically had to throw everything stored there away… when I questioned the staff about mice- they were dismissive, saying it was the units that had been rented for awhile ( as if mice could tell?) and .then told the renter had to go through personal insurance company. I did call my insurance company- and was informed the policy does not include rodents. Basically, it was a waste of thousands of dollars as everything I had stored had to be thrown away due to mouse urine and excrement.
  • DR
    Dioanna Rodriguez
    Oct 31, 2025
    5.0
    Great Service, Marie was very Kind . Love the place .. Clean and big .
  • SG
    shashal grape
    Oct 30, 2025
    5.0
    maure is absolutely amazing and the conversation was great , she feels like familyđź’™
  • UF
    Uncle Fry
    Oct 30, 2025
    5.0
    Ms. Marie was a delight! From the moment I walked in to the very end of signing me up for a unit. Her professionalism and knowledge of the units and sizes made the whole transaction and experience worthwhile! 10/10 recommendation. Made me feel at home!! Thank you extra space storage and a special thank you to Ms. Marie!!
  • EM
    Elisha Monroe
    Oct 16, 2025
    5.0
    My experience with ExtraSpace Storage was extremely pleasant. Marie was very knowledgeable and she went above and beyond to make my visit happen. She made a difference in me putting gas in my car and getting back and forth to work. I appreciate Marie and her service at Extra Space Storage.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.