Extra Space Storage

4.9
293 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityWarehouse Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1533 Harpers Rd in Virginia Beach, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, warehouse space available, wide drive isles, workshop units available, vehicles are allowed in drive-up units, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1533 Harpers Rd, Virginia Beach, VA
23454, United States

Hours

Reviews

4.9
293 reviews
5 stars
278
4 stars
8
3 stars
1
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ulysses received numerous accolades for his exceptional customer service, with many customers highlighting his attentiveness, friendliness, and willingness to go above and beyond.

Facility Condition

The storage facility is generally reported as clean and well-maintained, contributing to a positive customer experience.

Staff Professionalism

Both Ulysses and Mike were frequently praised for their professionalism and knowledge, making the rental process smooth and easy for customers.

Positive Experiences

Many customers expressed satisfaction with their overall experiences, recommending the facility to others and noting the helpfulness of the staff.

Issues with Reservations

Some customers reported issues with online reservations and customer service responsiveness, indicating room for improvement in this area.
  • MH
    Michael Heard
    3 days ago
    5.0
    The call center had an unusual internet issue but the site handled our issue we were having within literally 2 minutes.
  • SS
    Samantha Seiser
    4 days ago
    5.0
    My bestfriend and I came in looking for storage unit options and we had an absolutely fantastic experience with this storage facility! From the moment we walked in, Kaitlin made everything incredibly easy and stress-free. The units are spotless, secure, and well-lit, and the entire property feels safe and well-maintained. Kaitlin went above and beyond to help us find the perfect size unit and answered all of our questions with genuine care. We couldn’t be happier with our choice—highly recommend to anyone looking for reliable, affordable, top-notch storage.
  • SL
    Savannah Lee
    6 days ago
    5.0
    From the moment I walked in, I knew I was in good hands. Ulysses and Katelyn at Extra Space Storage treated me like family — they were patient, thorough, and truly went out of their way to help me through every aspect of my move-in. They explained everything clearly, made sure I got exactly what I needed, and checked in with me throughout the process. Customer service like this is rare these days. I’m extremely grateful and highly recommend this location to anyone needing storage.
  • NW
    Nadine White-Shook
    Nov 17, 2025
    5.0
    I had the pleasure of meeting Ulysses and Kaitlin. What a "Dynamic Duo", what a great team. Both effortlessly made me feel like family. We talked like family; they were polite, professional, and spoke kindly with me naturally. It was not a forced conversation. I rented with Extra Storage BECAUSE of them :o)
  • NS
    Norman Starks
    Oct 24, 2025
    5.0
    Shout out to Extra Space Storage and especially Ulysses on Harper Road. I called with a issue this morning that was extremely important to me. He stated that he would contact me with a resolution. A couple hours later I got the results that I needed. Some people at other places tell you that they will assist you and don't. Not Ulysses, if you are looking for the right storage place. I highly recommend this location.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.