Extra Space Storage

4.9
429 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4929 Shell Rd in Virginia Beach, VA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
4929 Shell Rd, Virginia Beach, VA
23455, United States

Hours

Reviews

4.9
429 reviews
5 stars
411
4 stars
6
3 stars
8
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Darlene received consistent praise for her exceptional customer service, being described as helpful, friendly, and professional.

Efficiency

Customers noted the quick and easy process for renting units, with many mentioning how swiftly Darlene handled their requests.

Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive overall experience.

Professionalism

Darlene's professionalism was highlighted in multiple reviews, with customers appreciating her knowledge and respectful demeanor.

Positive Atmosphere

Many reviews reflected a warm and welcoming atmosphere, with staff being described as kind and eager to assist.
  • AA
    Alex Alvarez
    Nov 11, 2025
    5.0
    Customer service experience is great, and she’s always very helpful and accommodating to customers.
  • BD
    Brandon Dowell
    Nov 6, 2025
    5.0
    Darlene was great. Highly recommended facility is clean.
  • LP
    Lisa Phillips
    Nov 5, 2025
    5.0
    Very clean, easy to get to your storage and you feel safe leaving your things while in storage and when you need to grab something and go. I'd definitely use this company again. I do wish that I got a bit of a discount or money back for checking out a month early, but I'm still satisfied overall.
  • TW
    Tori Williams
    Nov 5, 2025
    5.0
    Darlene is always so sweet and professional! She made downsizing my unit size quick and easy! Very glad I chose Extra Space Storage.
  • TL
    Thoroughgood Civic League
    Oct 30, 2025
    5.0
    Darlene provided clear answers and service as we moved from an existing unit to a larger one. Well done.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.