Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Vienna, VA Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Vienna area
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
379 reviews
5 stars
221
4 stars
97
3 stars
29
2 stars
10
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for being unresponsive or rude.
Product Quality
Customers appreciate the variety and quality of products available, particularly the Elfa closet system, but some express concerns about the quality of service during installations.
Store Organization
Many reviews mention issues with store organization and inventory levels, with some locations described as cluttered and poorly stocked.
Pricing
Customers frequently note that prices are on the higher side, leading some to prefer shopping at more affordable retailers.
Overall Experience
While many customers enjoy the selection and find the store enjoyable to browse, experiences vary significantly by location, with some expressing frustration over service and organization.
- RHRachel HowellNov 11, 20251.0Whatever you do, don’t use them for a closet install. They scheduled my install months after ordering and 3 weeks after my original install timing. Got here only to find out that they hadn’t measure correctly. Promised me it would be 2-3 weeks to fix. It’s been a month. No one is responsive. I’m now left to protest the chargers. Awful awful awful.
- KAKamila AJul 10, 20252.0Customer service in the front is lacking. I went to check out, there was basically no one in the store and when I set the container down, I noticed it was cracked. I said it out loud and the blonde lady just silently stared at me until I said “I guess I’ll go look if they have another…”. She didn’t say anything so I just decided to walk out, just didn’t feel like spending my money today at a place with bad customer service. I’m leaving at least 2 stars because the African American lady with the mask was extremely kind and attentive in helping me find the container in the first place.
- SSSophieJun 17, 20255.0Paul was very helpful and knowledgeable. Great selection of quality items and good prices compared to Amazon.
- LJLee JahnkeNov 12, 20224.0A good TCS location
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options does The Container Store in Vienna offer?
The Vienna store offers free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does The Container Store provide special financing options?
Yes, special financing is available with The Container Store Credit Card, which you can apply for online.
Can an expert come to my home for a design consultation?
Yes, In-Home Designers will visit your home for free to develop a proposal for transforming your space.
Is it possible to get a free design service if I don't live near a store?
Yes, you can schedule a Virtual Design appointment and work with a Design Specialist remotely via phone, tablet, or computer.
Does The Container Store offer help with organizing my home spaces?
Yes, In-Home Organizers can come to your home to organize and transform your spaces, including labeling and handling donations and returns.
What styles of custom closet systems does The Container Store offer?
They offer a wide variety of custom spaces featuring solid steel strength to luxury built-in wood, suitable for any room, style, and budget.
What are the store hours for The Container Store in Vienna, VA?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM, with adjusted hours on certain holidays.
What nearby places can I visit when shopping at The Container Store in Vienna?
Nearby you can visit Vertical Rock Tysons Bouldering for rock climbing, Roti Modern Mediterranean for dining, and Basecamp Coffee Roasters for coffee and smoothies before or after your visit.
Are there dining options near The Container Store in Vienna?
Yes, in the vicinity you'll find restaurants like Chick-fil-A, Chipotle Mexican Grill, Kura Revolving Sushi Bar, and Carnevale Cafe for a variety of meal choices.
How can nearby transportation and travel services benefit customers visiting The Container Store?
Nearby car rental services such as Hertz Rent A Car and Thrifty Car Rental can assist customers in traveling to and from the store, especially if they are visiting from out of town.