Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Tappahannock, VA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
2000 Tappahannock Boulevard, Tappahannock, VA
22560, United States
Hours
Reviews
4.1
870 reviews
5 stars
497
4 stars
176
3 stars
97
2 stars
27
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being unresponsive or rude.
Product Availability
Customers frequently mention issues with product availability and delivery, including receiving incorrect or damaged items.
Store Experience
The store is noted for having a good selection of products, but customers report frustrations with long wait times and understaffing.
Management Issues
Concerns about poor management practices and employee treatment have been raised, impacting overall customer satisfaction.
- JSjoseph shenskiDec 17, 20255.0Lowe's in Tappahannock Virginia Pro Service team is awesome.
- LWLeah WalkerDec 3, 20255.0I placed a pickup order at this Lowe’s yesterday and picked it up today. It went perfectly - with friendly and professional staff helping in all aspects of the pick up. Whatever this management team is doing to create such a team, customer focused experience- needs to be duplicated across all Lowe’s. We’ve always been surprised by the proactive, positive service at the Tappahanock Lowe’s!!
- SMsuper miniNov 29, 20251.0This store specifically out of all the Lowes in the entire country does not offer exchanges because associates don’t know how to do their job properly. So you have to purchase item twice while you wait 7-10 days for a return to clear. Dumbest thing I’ve ever heard from a box store. Put it on the consumer to eat the cost while the kissing cousins in tappahannok lowes continue to drool on the counter.
- SHStephen HudsonNov 5, 20255.0Found everything I needed.
- JGJoseph GisoldiSep 18, 20255.0Tappahancock store. It was refreshing to have associates ask me if they could help me. It's been awhile.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tappahannock, VA?
You can find a wide variety of products including appliances, bathroom supplies, building materials, electrical items, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the store hours for Lowe's Home Improvement in Tappahannock?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Special holiday hours apply on select days.
Does Lowe's Home Improvement offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You'll also receive email updates if your order status changes.
Can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online via your Order History. In-store returns require proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa cards.
Does Lowe's provide installation services for the products they sell?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinets, doors, windows, HVAC, and many more.
Are there any nearby places where I can exchange propane near Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby, making it convenient to swap propane tanks after shopping at Lowe's.
Where can I find food options near Lowe's Home Improvement in Tappahannock?
Nearby dining options include Pizza Hut for pizza and Maltese Brewing Company, which offers a brewery with restaurant and bar services, great for grabbing a meal or drink after shopping.
What nearby services can help with home security and locksmith needs?
KeyMe Locksmiths, located near Lowe's, offers professional locksmith and key services, convenient for customers needing security solutions while shopping locally.