Extra Space Storage

4.9
808 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 10 Susa Dr in Stafford, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
10 Susa Dr, Stafford, VA
22554, United States

Hours

Reviews

4.9
808 reviews
5 stars
740
4 stars
44
3 stars
15
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff interactions are consistently praised for being friendly, helpful, and professional, with specific mentions of employees like Josh and Sabrina going above and beyond.

Cleanliness

The facility is frequently noted for being clean, well-kept, and secure, contributing to a positive customer experience.

Technology

Customers appreciate the modern features such as Bluetooth entry and online rental processes, which enhance convenience.

Pricing Concerns

Some customers expressed dissatisfaction with price increases and requested consideration for long-term tenants, indicating a need for better communication regarding pricing.

Accessibility

The location is described as convenient and accessible, with easy entry and exit processes, although some customers suggested improvements like adding dumpsters.
  • FS
    Felix Santana
    3 days ago
    5.0
    Came in today to ask a few questions and Tracey really explained and showed my wife and I a unit that was a perfect size.
  • AT
    All Things
    6 days ago
    5.0
    fast with a dash of friendly service…. Came in handy in the nick of time
  • ML
    Migel Lyons
    Nov 5, 2025
    5.0
    The staff here at this location has been so awesome. Big shout out Tracy & Sabrina.
  • FM
    Francisco Morales
    Nov 4, 2025
    5.0
    Love the phone unlock gate feature, overall very clean place and great prices for storage.
  • MR
    Ms Richardson
    Oct 26, 2025
    4.0
    I have been with Extra Space Storage for nearly two years, or over and overall, my experience has been positive. The facility is always clean, well-kept, and secure. The Bluetooth entry is a great modern touch that adds both convenience and peace of mind. I’ve always appreciated the professionalism of the staff and the consistent attention to customer service throughout my time here. That said, I want to address a concern that’s been weighing heavily on my mind. Recently, I have been navigating a personal life crisis that has temporarily impacted my ability to pay on time. Despite this, I have always valued being a responsible, long-term tenant who respects both the property and the business. Given my history with Extra Space Storage, I am requesting consideration for a rate decrease or at least a return to my original price point. It’s disheartening to see such significant increases, especially for tenants who have demonstrated commitment and consistency over time. In real estate and housing, long-term residents are typically shown understanding and rewarded for their loyalty. I hope the same principle can apply here. Management changes are part of business, and while I have seen several over the past two years or so, I truly valued the previous teams and look forward to seeing how the current team continues that legacy of care and fairness. Extra Space Storage continues to excel in cleanliness, technology, and accessibility. My hope is that it also stands out for compassion and fairness—especially toward long-standing customers who have weathered life’s storms but remain loyal to the brand.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.