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Shop at your Springfield, VA Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Springfield area
Extremely disappointed with the experience my girlfriend and I had at this location. We shop at The Container Store regularly and have never been treated the way we were here.
From the moment we walked in, we were met with what felt like judgment. One of the employees — a heavier-set Black woman — didn’t greet us, didn’t offer help, and just gave us a look like we didn’t belong. Then she proceeded to follow us around the store as if we were doing something wrong. We were the only people of color in the store at the time, and it was hard not to notice that we were also the only ones being followed.
The worst part? My girlfriend and I are Black, so to be stereotyped and made to feel uncomfortable by someone who looks like us was incredibly disappointing. It’s upsetting that in 2025 we’re still dealing with this kind of behavior — especially from fellow members of our own community.
I do want to highlight that another employee, I believe her name was Felix, was amazing. Super friendly, helpful, and exactly the kind of service we’ve come to expect from The Container Store. She was the only positive part of the experience.
Unfortunately, the rest of it completely ruined our visit. I hope management takes this seriously because no customer should be made to feel like a suspect just for walking in the door.
TK
Teddy K
Aug 8, 2025
5.0
Namambo & Kulsoom have been extremely helpful and professional. The company is lucky to have such a wonderful employees!!
WU
William Urban
Jun 3, 2025
4.0
Nice options but a bit ppricey. Look for sales!
HK
Hilda Kroll
Mar 11, 2025
5.0
A large selection of good quality merchandise.
IS
Inder Singh
Dec 26, 2024
3.0
Pricing is very predatory. I am very disappointed. Costco has the same products for lower the price. Will go there instead. Although, some items are fairly priced. I bought a closet system at 35% off. Although price was a little high, I am hoping it is what I am looking for. I will come back and update.
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What are the store hours for The Container Store in Springfield, VA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What fulfillment options are available at The Container Store?
They offer free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Does The Container Store offer special financing?
Yes, special financing is available through The Container Store Credit Card, which you can apply for online.
Can I get a custom closet or shelving design at this location?
Yes, the Springfield store provides custom closet design and installation services, including elfa custom shelving design and installation.
Is there a free design service available even if I don't live near a store?
Yes, you can schedule a Virtual Design appointment and work with a Design Specialist remotely via phone, tablet, or computer.
What types of payment are accepted at The Container Store?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Can the store's In-Home Designers visit my home for space planning?
Yes, In-Home Designers offer free visits to help design your space and provide a written proposal including time and product costs.
What nearby places can I visit before or after shopping at The Container Store in Springfield?
Nearby you can visit Whole Foods Market for groceries, Sherwin-Williams for paint and building supplies, or enjoy a meal at Firehouse Subs Springfield Plaza.
Are there any nearby medical facilities near The Container Store?
Yes, Inova Fairfax Hospital and Springfield Smiles Family Dental are nearby for your health and medical needs.
How can nearby public transit or local shops assist my visit to The Container Store?
Nearby shops like GNC Live Well provide shopping options, while MyEyeDr. offers optometry services. These establishments can make your visit to Springfield Plaza convenient and comprehensive.