Extra Space Storage

4.9
1458 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 520 W Williamsburg Rd in Sandston, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
520 W Williamsburg Rd, Sandston, VA
23150, United States

Hours

Reviews

4.9
1,458 reviews
5 stars
1,401
4 stars
37
3 stars
8
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Malinda received numerous accolades for her exceptional customer service, being described as helpful, friendly, and professional.

Facility Quality

The storage facility is noted for being clean, well-organized, and easily accessible.

Staff Professionalism

Customers praised the staff for their professionalism and ability to explain processes clearly.

Overall Experience

Many customers expressed high satisfaction with their overall experience, recommending the location for its service and support.

Pricing Concerns

Some customers raised concerns about misleading pricing, noting significant increases after the first month.
  • FB
    Frances Buck
    2 days ago
    5.0
    Melinda was great, ran to the door and save the sale of the day. Great customer service, I could've stayed longer to chat about wicked the play of course. Up grade work was diabolical.
  • SS
    Sarah
    4 days ago
    5.0
    Malinda was VERY helpful and patient in helping me secure a storage unit.
  • AC
    Ashley Cunningham
    5 days ago
    5.0
    She was very helpful very kind and sweet patient thank you
  • JE
    Jill Eades
    Nov 7, 2025
    5.0
    We've had a great experience with Malinda! We appreciate her help on the phone and in person.
  • RS
    Roberta Sheffield
    Oct 28, 2025
    5.0
    I absolutely love this location!!! Malinda has so much patience and great customer service! I had tons of questions, she took her time and explained everything to me, gave me the gate code when I lost it multiple times, all with a smile on her face each time. Thank you so much for your patience and making me feel like I was important as a customer. I strongly recommend this location.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.