Brand Certified
Lowe's Home Improvement
4.2(1412 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
840 West Main Street, Salem, VA
24153, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(540) 378-2030
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/VA-Salem/2939
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Salem, VA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.2
1,412 reviews
5 stars
824
4 stars
341
3 stars
109
2 stars
48
1 star
90
- DNDaniel Neel6 days ago4.0Typical Lowe's walk till you find it.
- RJRALPH BOGGS JRMar 3, 20265.0Really nice Lowes
- SGSuper serious guyFeb 24, 20265.0Jamie is the absolute best, she spent close to an hour with me ordering doors making sure everything was perfect. She ended up saving me over $2,000. I'm not sure if there's many representatives that would have been as patient and as willing to help as she was.
- FWFrank WardFeb 20, 20265.0I like the lowes here in Salem Virginia. They have it set up where its not too hard to find things and it also seems like it has alot more inventory than some of the other Lowe's that ive been to.
- CPClara PaigeFeb 16, 20262.0Do not do home projects with Lowes. I paid for a kitchen cabinet countertop and backsplash, a tile bathroom floor and vinyl plank floor throughout my home. They came today to install it and can only do half of the home. They are telling me that half of my house needs subfloor before they can put the new vinyl plank on there. They came and measured it twice never used a level on it. They told me I have to hire my own general contractor to come and rip up the floor and put the sub floor down before they will come back. I had already paid Lowes for the floors to be all removed as part of the new installation. They left my house and will not remove the rest of the floor even though I’ve already paid for it. They said Lowes would give me a partial refund. So several hundred dollars is really gonna help me pay a general contractor to rip up the entire floor and replace subfloor for 600 ft.². I have had one problem after another with this company. It has been local store, Servpro, Lowe’s installation services. I have spent over $20,000 with Lowes since November. That may not seem like a lot of money to some people, but it is a lot to me. I have an amputee father in a wheelchair here and I have my mother who is bedridden with two strokes, and instead of spending money to CARE for them, which I am paying for out of my own pocket, I have to worry about this. Worst company ever!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Salem, VA offer?
Lowe's Home Improvement offers products including appliances, bathroom supplies, building materials, flooring, tools, outdoor furniture, gardening equipment, and more to support home improvement and DIY projects.
What are the operating hours of Lowe's Home Improvement in Salem, VA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on specific dates.
Does Lowe's in Salem provide delivery and in-store pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
How can I return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online. For in-store returns, bring proof of purchase to the customer service desk.
Are installation services available at Lowe's Salem store?
Yes, Lowe's offers various installation services including appliances, flooring, cabinetry, lighting, and roofing installation among others.
What nearby places can I visit around Lowe's Home Improvement in Salem?
Nearby places include Minute Key for key and locksmith services, Blue Rhino Propane Exchange for propane needs, and Salem Paving for contracting and therapy services, convenient for complementing your home improvement needs.
Are there restaurants close to Lowe's Home Improvement in Salem where customers can dine?
Yes, nearby dining options include Sonic for burgers, Moe's Southwest Grill for Mexican cuisine, and Zaxby's Chicken Fingers & Buffalo Wings for casual dining.
What nearby businesses can help with automotive and car care needs near Lowe's in Salem?
Nearby automotive services include Take 5 Oil Change, SpeeDee Oil Change & Auto Service, and O'Reilly Auto Parts for vehicle maintenance and supplies.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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