Business Details
About
Appliance Repair Service
Peerless Appliance Services offers residential dishwasher, washer, dryer, microwave, range, cooktop, oven, and refrigerator repairs services in Roanoke, VA and surrounding areas.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.9
1,068 reviews
5 stars
1,011
4 stars
35
3 stars5
2 stars2
1 star15
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Prompt Service
Customers appreciate the quick response times and timely appointments for repairs.
Effective Repairs
Many reviews highlight the technicians' ability to diagnose and fix issues efficiently.
Customer Communication
The business is noted for clear communication regarding scheduling, pricing, and repair processes.
Honesty
Customers value the transparency and honesty of the technicians regarding necessary repairs and costs.
- ALArt LaPradeJan 15, 20265.0We needed a new icemaker installed. They came within promised time and were finished in no time. Very professtional and friendly. Would highly recommend.
- MSMaria SizemoreJan 15, 20265.0Quick response to schedule, tech was efficient and did not overcharge or try to sell things we didn’t need. Squeaky dryer fixed! And washer cleaned and drained.
- VLVickie LeavensJan 14, 20265.0This whole experience with Peerless has been a favorable one. I particularly like the fact that I get an email notice when the service person(s) are on the way. MIke Bush and the other two guys that have come with him are very polite and courteous. I would recommend your company to anyone needing service.
- EOElizabeth Oliver-SmithJan 14, 20265.0Great, prompt service. Only fixed parts that truly needed fixed in order to make repair as affordable as possible for us.
- MAMarien AlvarezJan 7, 20265.0The guy was honest with me, after diagnostic he told me that repair the damage will cost the same or more of buying a new one. He give me advices and recomendacion about best brand to buy. ( speed queen)
Frequently Asked Questions About Peerless Appliance Services
How much will it cost to repair my appliance?
The cost of repair varies depending on the type of appliance and the specific issue. We can provide a detailed estimate after diagnosing the problem.
How soon can you come to repair my appliance?
We strive to provide same-day or next-day service. Our scheduling team will work with you to find the earliest available appointment.
Do you offer emergency repair services?
Yes, we offer emergency repair services for urgent situations. Please contact us for immediate assistance.
Do you repair all major appliance brands?
Yes, we repair all major brands and models of appliances. Our technicians are trained to handle a wide range of brands and models.
Can you fix residential and commercial appliances?
We only offer repair services for residential appliances.
Do you offer a warranty on your repairs?
Yes, we offer a warranty on all our repairs. The specific terms depend on the type of repair and the parts used. Generally, our warranty covers parts and labor for a specified period.
What happens if the appliance breaks again after the repair?
If the same issue occurs within the warranty period, we will come back and fix it at no additional charge.
Are your technicians certified?
Yes, all our technicians are certified and have undergone rigorous training to ensure they are qualified to handle any appliance repair.
Do you use OEM (original equipment manufacturer) parts?
Yes, we use OEM parts whenever possible to ensure the best quality and compatibility with your appliance.
What types of appliances does Peerless Appliance Services repair?
We repair residential dishwashers, washers, dryers, microwaves, ranges, cooktops, ovens, and refrigerators.
Do you service commercial appliances?
No, we only offer repair services for residential appliances.
How much does it cost to repair an appliance?
The cost varies depending on the appliance and the specific issue. We provide a detailed estimate after diagnosing the problem.
How quickly can you schedule a repair appointment?
We strive to offer same-day or next-day service and will find the earliest available appointment for you.
Are your technicians certified and experienced?
Yes, all our technicians are certified and receive rigorous training to handle any appliance repair.
Do you use original equipment manufacturer (OEM) parts for repairs?
Yes, we use OEM parts whenever possible to ensure quality and compatibility.
What warranty do you offer on repairs?
We provide a warranty on all repairs covering parts and labor for a specified period depending on the repair type and parts used.
Where is Peerless Appliance Services located, and what are your hours?
Our location is 1116 Ridgecrest Dr, Roanoke, VA 24019. We are open Monday to Friday from 8 AM to 5 PM and closed on weekends.
Which payment methods does Peerless Appliance Services accept?
We accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
What nearby places can I visit around Peerless Appliance Services?
Nearby you can find restaurants like Metta Meals, Queen's Vegan Cafe, and Hollywood's Restaurant & Bakery where you can grab a meal before or after your repair appointment.
Are there any educational institutions near Peerless Appliance Services?
Yes, Community School and Northview Preschool are nearby, which might be convenient if you're dropping off kids while your appliance is being serviced.
How can nearby transit or local spots help me find Peerless Appliance Services?
Peerless Appliance Services is close to notable locations like Enon Baptist Church and Northwest Ace Hardware, making it easier to find if you're familiar with those landmarks in Roanoke.