Business Details
About
Appliance Repair Service
Peerless Appliance Services offers residential dishwasher, washer, dryer, microwave, range, cooktop, oven, and refrigerator repairs services in Roanoke, VA and surrounding areas.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.9
1,053 reviews
5 stars
997
4 stars
34
3 stars5
2 stars2
1 star15
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Prompt Service
Customers appreciate the quick response times and timely appointments for repairs.
Effective Repairs
Many reviews highlight the technicians' ability to diagnose and fix issues efficiently.
Customer Communication
The business is noted for clear communication regarding scheduling, pricing, and repair processes.
Honesty
Customers value the transparency and honesty of the technicians regarding necessary repairs and costs.
- MAMarien Alvarez5 days ago5.0The guy was honest with me, after diagnostic he told me that repair the damage will cost the same or more of buying a new one. He give me advices and recomendacion about best brand to buy. ( speed queen)
- KGKIMBERLY GERSJan 2, 20265.0Repair service person was very professional and polite and did everything we could to fix the problem. Even cleaned behind the dryer when he had to move it and gave us recommendations on what to look for in our next dryer.
- LMLama MundayDec 29, 20255.0Peerless appliance repair is an excellent company. They responded the quickest to my request and had a technician come out less than a week. I worked with Brandon who is also excellent! He diagnosed the issue very quickly and is very honest. I highly recommend the company and the technician.
- KDKevin DraperDec 17, 20255.0Part of home warranty service. Set up an appointment quickly, worked towards the likely solution, ordered the part and set up installation promptly. Communicated with my warranty company when that part wasn’t successful for further repair or replacement. Fast and professional.
- CMCamden McLaughlinDec 9, 20255.0Both gentlemen who came to look at the dryer were exceptional customer service representatives… The young man who came for the final repair was not given the correct part so he made sure that he went and picked it up and then came back to the house and fix the dryer… Certainly appreciate both of these gentlemen who did a wonderful job. I hope that you will praise them for such a good work.
Frequently Asked Questions About Peerless Appliance Services
How much will it cost to repair my appliance?
The cost of repair varies depending on the type of appliance and the specific issue. We can provide a detailed estimate after diagnosing the problem.
How soon can you come to repair my appliance?
We strive to provide same-day or next-day service. Our scheduling team will work with you to find the earliest available appointment.
Do you offer emergency repair services?
Yes, we offer emergency repair services for urgent situations. Please contact us for immediate assistance.
Do you repair all major appliance brands?
Yes, we repair all major brands and models of appliances. Our technicians are trained to handle a wide range of brands and models.
Can you fix residential and commercial appliances?
We only offer repair services for residential appliances.
Do you offer a warranty on your repairs?
Yes, we offer a warranty on all our repairs. The specific terms depend on the type of repair and the parts used. Generally, our warranty covers parts and labor for a specified period.
What happens if the appliance breaks again after the repair?
If the same issue occurs within the warranty period, we will come back and fix it at no additional charge.
Are your technicians certified?
Yes, all our technicians are certified and have undergone rigorous training to ensure they are qualified to handle any appliance repair.
Do you use OEM (original equipment manufacturer) parts?
Yes, we use OEM parts whenever possible to ensure the best quality and compatibility with your appliance.
What types of appliances does Peerless Appliance Services repair?
We repair residential dishwashers, washers, dryers, microwaves, ranges, cooktops, ovens, and refrigerators.
Do you service commercial appliances?
No, we only offer repair services for residential appliances.
How much does it cost to repair an appliance?
The cost varies depending on the appliance and the specific issue. We provide a detailed estimate after diagnosing the problem.
How quickly can you schedule a repair appointment?
We strive to offer same-day or next-day service and will find the earliest available appointment for you.
Are your technicians certified and experienced?
Yes, all our technicians are certified and receive rigorous training to handle any appliance repair.
Do you use original equipment manufacturer (OEM) parts for repairs?
Yes, we use OEM parts whenever possible to ensure quality and compatibility.
What warranty do you offer on repairs?
We provide a warranty on all repairs covering parts and labor for a specified period depending on the repair type and parts used.
Where is Peerless Appliance Services located, and what are your hours?
Our location is 1116 Ridgecrest Dr, Roanoke, VA 24019. We are open Monday to Friday from 8 AM to 5 PM and closed on weekends.
Which payment methods does Peerless Appliance Services accept?
We accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
What nearby places can I visit around Peerless Appliance Services?
Nearby you can find restaurants like Metta Meals, Queen's Vegan Cafe, and Hollywood's Restaurant & Bakery where you can grab a meal before or after your repair appointment.
Are there any educational institutions near Peerless Appliance Services?
Yes, Community School and Northview Preschool are nearby, which might be convenient if you're dropping off kids while your appliance is being serviced.
How can nearby transit or local spots help me find Peerless Appliance Services?
Peerless Appliance Services is close to notable locations like Enon Baptist Church and Northwest Ace Hardware, making it easier to find if you're familiar with those landmarks in Roanoke.