Business Details
About
Appliance Repair Service
Peerless Appliance Services offers residential dishwasher, washer, dryer, microwave, range, cooktop, oven, and refrigerator repairs services in Roanoke, VA and surrounding areas.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.9
1,026 reviews
5 stars
970
4 stars
34
3 stars5
2 stars2
1 star15
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.
Communication
Customers appreciated the clear communication regarding scheduling, diagnostics, and pricing.
Efficiency
Many reviews highlighted the quick and efficient service provided by the technicians.
Honesty
Customers valued the honesty and transparency in diagnosing issues and recommending repairs.
Customer Satisfaction
Overall, customers expressed high satisfaction with the service and indicated they would recommend the business.
- CCCarolyn Crowe4 days ago5.0The men got here earlier than planned. Went right to work, finished by cleaning up. Very polite and pleasant to talk too.
- CDCindy Day5 days ago5.0Professional technicians who explained exactly what the problem was with the dishwasher. Peerless was able to schedule my house call quickly. I will definitely reach out in the future if I have any more appliance problems.
- JWJune Wilkes6 days ago5.0Could not have asked for a more professional, knowledgeable & prompt company
- DNDilip NairNov 12, 20255.0Easy to set up appointment. Prompt and helpful diagnostic call. Mike and Logan were very attentive and reassuring and invited me to contact them if the fridge overcooling problem recurred. A part needed to be ordered for a separate issue and this was done and the part installed in a few days.
- LHLaMont HollandNov 7, 20255.0The technicians were there on time and was very helpful, friendly and professional. They diagnosis the problem and was very efficient and got the job done.
Frequently Asked Questions About Peerless Appliance Services
How much will it cost to repair my appliance?
The cost of repair varies depending on the type of appliance and the specific issue. We can provide a detailed estimate after diagnosing the problem.
How soon can you come to repair my appliance?
We strive to provide same-day or next-day service. Our scheduling team will work with you to find the earliest available appointment.
Do you offer emergency repair services?
Yes, we offer emergency repair services for urgent situations. Please contact us for immediate assistance.
Do you repair all major appliance brands?
Yes, we repair all major brands and models of appliances. Our technicians are trained to handle a wide range of brands and models.
Can you fix residential and commercial appliances?
We only offer repair services for residential appliances.
Do you offer a warranty on your repairs?
Yes, we offer a warranty on all our repairs. The specific terms depend on the type of repair and the parts used. Generally, our warranty covers parts and labor for a specified period.
What happens if the appliance breaks again after the repair?
If the same issue occurs within the warranty period, we will come back and fix it at no additional charge.
Are your technicians certified?
Yes, all our technicians are certified and have undergone rigorous training to ensure they are qualified to handle any appliance repair.
Do you use OEM (original equipment manufacturer) parts?
Yes, we use OEM parts whenever possible to ensure the best quality and compatibility with your appliance.
What types of appliances does Peerless Appliance Services repair?
We repair residential dishwashers, washers, dryers, microwaves, ranges, cooktops, ovens, and refrigerators.
Do you service commercial appliances?
No, we only offer repair services for residential appliances.
How much does it cost to repair an appliance?
The cost varies depending on the appliance and the specific issue. We provide a detailed estimate after diagnosing the problem.
How quickly can you schedule a repair appointment?
We strive to offer same-day or next-day service and will find the earliest available appointment for you.
Are your technicians certified and experienced?
Yes, all our technicians are certified and receive rigorous training to handle any appliance repair.
Do you use original equipment manufacturer (OEM) parts for repairs?
Yes, we use OEM parts whenever possible to ensure quality and compatibility.
What warranty do you offer on repairs?
We provide a warranty on all repairs covering parts and labor for a specified period depending on the repair type and parts used.
Where is Peerless Appliance Services located, and what are your hours?
Our location is 1116 Ridgecrest Dr, Roanoke, VA 24019. We are open Monday to Friday from 8 AM to 5 PM and closed on weekends.
Which payment methods does Peerless Appliance Services accept?
We accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
What nearby places can I visit around Peerless Appliance Services?
Nearby you can find restaurants like Metta Meals, Queen's Vegan Cafe, and Hollywood's Restaurant & Bakery where you can grab a meal before or after your repair appointment.
Are there any educational institutions near Peerless Appliance Services?
Yes, Community School and Northview Preschool are nearby, which might be convenient if you're dropping off kids while your appliance is being serviced.
How can nearby transit or local spots help me find Peerless Appliance Services?
Peerless Appliance Services is close to notable locations like Enon Baptist Church and Northwest Ace Hardware, making it easier to find if you're familiar with those landmarks in Roanoke.