Lowe's Home Improvement

Reviews

• AD

  Amber Davis

  Mar 10, 2026
  3.0
  Good luck finding help
• KG

  Karl Garst

  Mar 6, 2026
  1.0
  On 2/25/26 bought a maytag washing machine and 1st run it took over hour half to wash small load. At end of cycle machine ran over and lid lock was extremely hard to open. I called for plumber in to check lines on 3/6/26 was fastest time i xould get him here. Plumber fix sewer line and preceded to use washer machine for the second time and that load took 1 and have hour and again hood lock was extremely hard to open. Ran 2rd wash andwashing machine took 2 hours for this load and hood lock refuses to open at all . I paid 840.29 for a defective machine and Lowe's refuses to give me a refund or store credit. Lowe's stated I only had 24 hours on any appliances. DO NOT BUY FROM LOWE'S THEY DONT HONOR WARRANTIES.
• JW

  John Wayne Whorley

  Feb 25, 2026
  5.0
  I shop at Lowe's often. Most of the time they have the materials I am looking for.
• MA

  Mark S Agner

  Feb 10, 2026
  1.0
  In anticipation of the recent snowstorm I went to Lowes and bought a generator . The associate assured me that I could return it if I didn't use it . I returned it on the ninth day from purchase in the factory sealed box , only to find out that there was a 48 hour return policy on generators . All previous experiences at Lowes have been accommodating and seemed to honor customer satisfaction , however , this one ended up becoming just the opposite . I have tried diligently to speak with the store manager for the possibility of compromise with a possible store credit for the return of the generator . I have been to the store three times and I have left my phone number multiple times as well but have still not made contact with her .I cannot remember being so frustrated as a consumer . If I had opened the box or fueled the generator , it would be much easier to accept the return policy , however in this case , the generator is still in the factory sealed box ! As a regular Lowes consumer I now have a generator that I neither need or want that I would happily trade for store credit towards items that I do need !
• JT

  Justin “NightHawk” Talbert

  Jan 26, 2026
  4.0
  This is a nice sized and well kept Lowe’s with a good outdoor section which is bigger than that orange home improvement centers Lawn and Garden. However it is still not a “super Lowe’s” which is what I call the really big ones, this one is more medium sized and missing all that comes with that, but should still have just about everything you could need, except for in a couple places like the DeWalt tools section where Home Depot does has them beat as far as in Lawn and Garden DeWalt tools (this Lowe’s doesn’t even have a dewalt section there) and in brand new releases of DeWalt stuff or the in stock amounts of it. Lowe’s does win when it comes to Craftsman varieties and amounts of stuff if your into that sorta thing, and Lowe’s has Kobalt which is their generic brand that they have and promote to use ahead of everything else along with a couple other smaller generic companies, compared to Home Depot’s HDX and Rigid tools offerings. The other thing that kind of irritates me is the clothes section in the front middle of the store, now don’t get me wrong i am glad that they have a selection of tooling manufacturers clothing I like the stuff but I can get that and usually do online and it seems they have taken away from the tooling section along with the toolboxes especially to make room for their dresses and such in their boutique store in the middle of a building supply and warehouse. But these places are more and more home decorating stores as opposed to home building supply warehouses, but if you are a decorator, a weekend warrior or beginner to expert level handyman or project builder this place is perfect and meant for you and where the majority of money is for places like this, and this place has everything you need for fixing or replacing just about anything in your home if you have never been, but also be sure to check out Home Depot too for different offerings and styles to get more variety the two almost go together hand and hand and I like them both but if I had to pick only one to have it would be Lowe’s. Also for beginners or know nothings Lowe’s in my opinion is always better when it comes to having experienced and older in the trades and age customer assistance employees, now don’t take me wrong Home Depot has knowledgeable people who are experts too and usually they are department managers or leaders, but Lowe’s seems to have more long term experienced helpers where as Home Depot has more younger and enthusiastic ones and that might be intimidating or not helpful for some people too but just throwing my observation out there. Great store I go all the time.

Frequently Asked Questions About Lowe's Home Improvement