Better Sofas

Reviews

• KL

  kenneth lee

  Dec 18, 2025
  5.0
  Angry over top quality products, extremely knowledgeable, exceptional customer service. One of the best retailing experiences we have ever had. Seriously
• BP

  Brian Powell

  Oct 18, 2025
  5.0
  Best experience ever buying sofas! (And more!) half our home is now from Jeff, Colby, and their team! Best choice ever!
• MG

  Marvin Gibson

  Jul 19, 2024
  5.0
  Going back to get the "American" made book case we were looking at!
• KF

  Kemper Fant

  Dec 26, 2022
  5.0
  Better Sofas is AMAZING!! What I got with shopping locally at Better Sofas was TOP NOTCH 100% SERVICE and a TOP QUALITY sectional. So comfy. So solid. Perfectly upholstered. First, there was the shopping experience. I went there twice before I actually purchased and both times got a lot of information about how their product line would meet my preferences and situation. Shannon was awesome and the selection process was practically effortless. I couldn't find anything anywhere else that I thought was comparable in look and quality for any less, and it was exactly what I wanted. The second concern ... and this is where they knocked it out of the park ...... was this was going to a second floor living room in an old house where there are stairs with a landing and a turn half way up. It is NOT an easy delivery of anything large. I told Shannon about my concern of ordering something that would not fit, and I wanted to maximize the size of this sectional. She was like, no problem, we'll send out our delivery specialist and he will take a look at it with the sofa specs and whatever he says is pretty much guaranteed the way it will go. If not, they would not make me accept the sectional. Austin came out, nicest guy you'll ever want to meet, and came back with a "can do" attitude. He was certain it was going to deliver. Sure enough, when the sofa was ready they came out and got it delivered. It wasn't easy, but they were completely professional and got it up the stairs without hurting the sofa or my house. I can't tell you how appreciative I was for the way Better Sofas handled EVERYTHING about this purchase. 100% professional from start to finish. Everyone pleasant, helpful and friendly.
• KM

  Kathleen Morris

  Jan 21, 2020
  5.0
  So many classy options, customizable sofas, and I learned a great deal from Shannon. Glad I drove down from the NRV because the selection was so much better than anywhere else.

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