Business Details
11800 West Broad Street, Richmond, VA
23233, United States
Certified by Lovesac • Mar 08, 2026
(804) 360-0007
Certified by Lovesac • Mar 08, 2026
http://www.lovesac.com/
Certified by Lovesac • Mar 08, 2026
About
Certified by Lovesac • Mar 08, 2026
Home FurnitureHome Goods StoreLovesac
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love.
Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you.
Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial.
Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Lovesac • Mar 08, 2026
Hours
Certified by Lovesac • Mar 08, 2026
Reviews
4.6
141 reviews
5 stars
116
4 stars
13
3 stars
5
2 stars0
1 star
7
- ACAngelique CarsonJan 30, 20265.0Dear LoveSac Team, From start to finish, the service I received from Georgia and her team was nothing short of exceptional. From the very beginning of the purchasing process, the team was patient, knowledgeable, and genuinely invested in helping me make the right decision. Because I was traveling and not physically in town, they went above and beyond to support me remotely—answering questions thoroughly, walking me through options, showing me floor samples, and sending multiple photos of different swatches so I could feel confident in my choices. When I wasn’t able to complete the purchase right away due to travel and the need to apply for a card, they were incredibly accommodating. They waited until I was available, coordinated seamlessly with me, and then guided me through the payment process step by step. We truly cannot believe we waited this long to make the purchase—and we are even more grateful that when we did, it was with the incredible guidance and support of the Short Pump team. This level of service is rare! Sincerely, A.Carson
- KLKelley LipscombJan 15, 20195.0The staff were very informative, approachable and easy to talk to. They made our experience amazing. We are over the moon excited to receive our furniture!
- JSJim SowardNov 28, 20185.0Great concept and seem to be well built just wish it wasn't so expensive...
Frequently Asked Questions About Lovesac
Where is Lovesac located in Richmond, VA?
Lovesac is located at 11800 West Broad Street in Short Pump Town Center, Richmond, VA 23233.
What are the store hours for Lovesac at Short Pump Town Center?
Lovesac is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lovesac offer pickup or delivery services?
Lovesac does not offer in-store pickup but provides free delivery with every order.
What types of furniture does Lovesac specialize in?
Lovesac specializes in customizable sectional sofas called Sactionals, bean bag chairs known as Sacs, outdoor furniture, and ottomans, all designed for comfort and adaptability.
What payment options are accepted at Lovesac?
Lovesac accepts American Express, Visa, MasterCard, Discover, cash, checks, and offers financing options.
How can I contact Lovesac at Short Pump Town Center?
You can contact Lovesac via phone at +1 804-360-0007 or email at shortpump@lovesac.com.
Is the Lovesac store in Short Pump wheelchair accessible?
Yes, Lovesac has a wheelchair accessible entrance at this location.
Are there popular shops near Lovesac for fashion and accessories?
Yes, nearby fashion and accessory stores include Fossil Store, Lids, Psycho Bunny, Banana Republic, ALDO, and Madewell, providing a variety of clothing and accessory options to explore before or after visiting Lovesac.
What nearby places can I visit for coffee or a meal near Lovesac?
Starbucks and Funny Bone Comedy Club are nearby where you can enjoy coffee or a meal, making it convenient to relax before or after shopping at Lovesac.
Are there any entertainment or beauty services close to Lovesac?
Yes, near Lovesac you can find the Funny Bone Comedy Club for entertainment and Salon del Sol for hair and beauty services.
Brand Certified Facts from Lovesac
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Certified March 08, 2026Yext Knowledge Graph
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