Business Details
About
Home FurnitureHome Goods Store
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love.
Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you.
Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial.
Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
140 reviews
5 stars
115
4 stars
13
3 stars
5
2 stars0
1 star
7
- MBM BAug 31, 20255.0Tristan was wonderful! He explained everything about the Sacrional, showed us a demo and was all around very friendly to work with.
- HJHolly JonesJul 20, 20255.0We purchased a sectional at this store today after months of looking at it online, and had a great experience. Juan was patient, knowledgable, and kind, even with our 2 year old melting down at the end of the trip. He answered all of our questions and gave personalized recommendations. Would definitely recommend!
- CDC&M DoroskyJul 15, 20255.0We had an exceptional experience at this store on 7/14/25. Edgar, Juan, & Lara worked with us to create the perfect sactional for our space. We cannot say enough about their thoughtfulness, kindness, and effort to make the process easy and comfortable. Every question we had was answered and explained. No one was pushy or over bearing, fighting for a sale. We would recommend this team (and store) to anyone looking into a new set up. Thank you so much for such a wonderful experience! We cannot wait for our love sac!!
- JDJoe DillardSep 20, 20225.0Great experience and wonderful service. Kendrece did a wonderful job showing us how to build out our first lovesac. Going into the store and working with him definitely cut through any doubts or questions I had while trying to customize one online. Highly recommended
- AMAnna MillerMar 12, 20195.0Very neat idea, staff was helpful
Frequently Asked Questions About Lovesac
Where is Lovesac located in Richmond, VA?
Lovesac is located at 11800 West Broad Street in Short Pump Town Center, Richmond, VA 23233.
What are the store hours for Lovesac at Short Pump Town Center?
Lovesac is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lovesac offer pickup or delivery services?
Lovesac does not offer in-store pickup but provides free delivery with every order.
What types of furniture does Lovesac specialize in?
Lovesac specializes in customizable sectional sofas called Sactionals, bean bag chairs known as Sacs, outdoor furniture, and ottomans, all designed for comfort and adaptability.
What payment options are accepted at Lovesac?
Lovesac accepts American Express, Visa, MasterCard, Discover, cash, checks, and offers financing options.
How can I contact Lovesac at Short Pump Town Center?
You can contact Lovesac via phone at +1 804-360-0007 or email at shortpump@lovesac.com.
Is the Lovesac store in Short Pump wheelchair accessible?
Yes, Lovesac has a wheelchair accessible entrance at this location.
Are there popular shops near Lovesac for fashion and accessories?
Yes, nearby fashion and accessory stores include Fossil Store, Lids, Psycho Bunny, Banana Republic, ALDO, and Madewell, providing a variety of clothing and accessory options to explore before or after visiting Lovesac.
What nearby places can I visit for coffee or a meal near Lovesac?
Starbucks and Funny Bone Comedy Club are nearby where you can enjoy coffee or a meal, making it convenient to relax before or after shopping at Lovesac.
Are there any entertainment or beauty services close to Lovesac?
Yes, near Lovesac you can find the Funny Bone Comedy Club for entertainment and Salon del Sol for hair and beauty services.