Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2701 E Parham Rd in Richmond, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
511 reviews
5 stars
481
4 stars
20
3 stars3
2 stars2
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from staff members Eric and Brian, who were described as friendly, helpful, and professional.
Cleanliness
Customers consistently noted that the storage facility was clean and well-maintained, contributing to a positive overall experience.
Convenience
The location and ease of access to storage units were frequently praised, with many customers appreciating the straightforward rental process.
Security
Reviewers expressed confidence in the security of their belongings, indicating that the facility provided a safe environment for storage.
Pricing Issues
Some customers mentioned concerns about unexpected rent increases, suggesting a need for clearer communication regarding pricing.
- HAHicham &Nassim AlmineNov 26, 20255.0Got my third storage rental today and Eric was very processional on his assistance did arrange to set all my unites to one account also great customer service , and friendly . Thank you Eric .
- EPEthan ParkerNov 25, 20255.0Great access, clean units, no doubt for security. Would absolutely recommend! Eric was excellent in customer service as well.
- DHDestiny HarrisNov 18, 20255.0I have stored my stuff here for over a year and Eric is extremely helpful and kind. Would highly recommend.
- CMCatherine McIntoshOct 30, 20255.0I have been a customer for quite some time now and would talk with Mr. Eric on the phone but met him like a week or two ago. Wow!!!! What an extraordinary service we received from him. I came with my mom, sister and son to pick up the couch that I had in there and he was so extremely helpful and friendly. I love anyone who gives excellent customer service and if there was a 10 star rating, I would definitely give him 10*. Thanks Mr. Eric for caring about the people you serve. Recommendation: Please give Mr. Eric a raise or bonus. Thanks. Catherine M.
- RVRaphael ViegasOct 27, 20255.0Excellent units and top-notch customer service. Highly recommend!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Richmond residents near Laurel, Glen Allen, Lakeside, Dumbarton, Chamberlayne, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of E Parham Rd and Staples Mill Rd.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Reynolds Community College.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours for Extra Space Storage in Richmond, VA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Where is Extra Space Storage located?
Extra Space Storage is located at 2701 E Parham Rd, Richmond, VA 23228.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled storage units for temperature-sensitive items alongside standard units without climate control.
Can I access my storage unit anytime during business hours?
Yes, gate hours match business hours from 6:00 AM to 10:00 PM daily, allowing access during this time.
Is there drive-up access available at this storage facility?
Yes, drive-up access is available, making it easy to move heavy or large items directly to your unit.
What forms of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for your convenience.
Are packing and moving supplies available at Extra Space Storage?
Yes, you can purchase a variety of moving and packing supplies online or at local facilities.
What nearby facilities can help with cleaning services around Extra Space Storage?
Jan-Pro of Richmond and JAN-PRO Cleaning and Disinfecting both offer office and home cleaning services close by.
Is there a medical facility near Extra Space Storage?
Yes, Parham Road Family Medicine and Medical Facilities Of America Inc. are nearby for any health-related needs.
What storage options are available near educational institutions by Extra Space Storage?
Extra Space Storage is near Reynolds Community College, and nearby, there are several storage facilities including Prime Storage and another Extra Space Storage location.