Extra Space Storage

4.9
466 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityWarehouse Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1210 Bentley St in Richmond, VA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, warehouse space available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1210 Bentley St, Richmond, VA
23227, United States

Hours

Reviews

4.9
466 reviews
5 stars
443
4 stars
11
3 stars
4
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Brian and Joe, received high praise for their friendliness, professionalism, and willingness to go above and beyond to assist customers.

Facility Condition

The storage facility is consistently described as clean, well-maintained, and secure, providing peace of mind to customers.

Quick Process

Customers appreciated the quick and easy process of renting units and resolving issues, often highlighting the efficiency of the staff.

Price Concerns

Some customers expressed dissatisfaction with sudden price increases, feeling that the increases were unreasonable compared to market rates.

Staff Recognition

Several reviews specifically commend individual staff members, particularly Brian, for their exceptional service and support.
  • SM
    Sammer Mustafa
    6 days ago
    5.0
    Joe was great in the process of helping me set up my new storage space. He was very patient and informative when answering my questions. Helped me get the best deal I could get!
  • JO
    Jon O
    Nov 14, 2025
    5.0
    Wonderful experience with Joe at the office. Simple and easy
  • LR
    L R
    Nov 7, 2025
    5.0
    This is the best experience I have had using a storage facility. The staff is kind and informative. The facility is clean and orderly. Easily access my unit.
  • SH
    Steven Holder
    Nov 6, 2025
    5.0
    Joe provided great information about what units were available and assisted our business in finding the right unit for our needs. Thank you for your help!!!
  • WM
    Will Miller
    Nov 3, 2025
    5.0
    I’ve used Extra Space before for work, now using it for personal items. Of all of the storage facilities, these are the cleanest/nicest. Staff is always friendly and helpful.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.