Extra Space Storage

4.9
466 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6208 Jahnke Rd in Richmond, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, military discount, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6208 Jahnke Rd, Richmond, VA
23225, United States

Hours

Reviews

4.9
466 reviews
5 stars
441
4 stars
8
3 stars
5
2 stars
5
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sondra and Mo received numerous praises for their exceptional customer service, being described as helpful, friendly, and professional.

Cleanliness

The facility was consistently noted as clean and well-maintained by multiple customers.

Supportive Environment

Customers appreciated the supportive and caring atmosphere provided by the staff, especially during difficult times.

Professionalism

Staff members were frequently described as professional and knowledgeable, contributing to a positive customer experience.
  • WM
    Wendi Mar
    3 days ago
    5.0
    Sondra was fantastic helping me with the storage unit. She set me up on the app as well. Well done!
  • AN
    Abena Nkromah
    4 days ago
    5.0
    Sandra at the Jahnke Road location. Is the very best! She is always so considerate, friendly and professional, always has time to ask how you’re doing! Storage is often a necessity - there’s just not enough space for all your things and then, as the years go by, items from other relatives, as well. Every year I say this is the year I’m getting rid of all this junk - but each year I still have it. It’s an expense for a lot of useless things and it is often hard to keep up with the payments. That kind word from Sandra means a lot on those days when yr struggling! So I’m happy to write something nice about a very nice lady! Wd be nice to have more Sandra’s in the world!
  • KC
    Kidz R Cookin
    Jan 5, 2026
    5.0
    This location is clean, convenient and safe. Sondra the property manager is very personable and truly goes the extra mile for her customers. Her professionalism and thoroughness is top tier! One important aspect to be aware of is the rental rate increase- it will go up significantly after about 3 months. If you can pay up in advance it will work in your favor. But overall a positive experience.
  • TR
    Tarenne Robertson
    Dec 19, 2025
    5.0
    Sondra is an absolute treasure! Not only is she a smart, efficient professional, she treats customers with respect and kindness. She consistently provided superior customer service and helpful suggestions when I needed guidance during a difficult time. I hope that the corporate leadership continues to understand the importance of hiring and retaining talented and caring professionals like Sondra.
  • KG
    Kawanna Gough
    Dec 13, 2025
    5.0
    Omgosh! Sondra isnTHEE BEST to do this! She is very helpful and showed me all my options! Thank you so much!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.