Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1140 N Laburnum Ave in Richmond, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,130 reviews
5 stars
1,058
4 stars
43
3 stars6
2 stars6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Gerald and Leanna received numerous praises for their exceptional customer service, being described as friendly, helpful, and knowledgeable.
Cleanliness
Many reviews highlighted the cleanliness of the facility, with customers appreciating the well-maintained storage units and office areas.
Accessibility
Customers found the rental process to be easy and efficient, with quick assistance from staff and a seamless experience overall.
Pest Issues
Several customers reported serious pest problems, including mice infestations, leading to damage of stored items and dissatisfaction with the facility.
Staff Professionalism
Staff members were frequently noted for their professionalism and willingness to go above and beyond to assist customers.
- SBSynamen Brown5 days ago5.0Gerald Bonds is a knowledgeable phenomenal asset to your company! He made the process quick and painless. Mr Bonds was able to reasonably upsell me, thereby making the moving process more convenient! For speed of service, communication and accuracy alone he should receive a raise! The unit was spotless with the added benefit of being located indoors away from the elements.
- LLLee Greywolf Lopez5 days ago5.0Great customer service. A+++ service. Clean facility. Friendly staff.
- KWKaylyn WinstonNov 1, 20255.0Gerald was so Nice and helpful, I got there close to closing but he stayed later just to help me out, he made my day that had been going horribly until I came here.today, he made everything smooth and easy…
- TATara AbneyOct 31, 20255.0Gerald was very knowledgeable when I came in after speaking with someone in customer service. He was also very helpful with showing me where my unit was and telling me about the app.
- JGJames GordonSep 20, 20255.0Gerald provided quality customer service. Thank you.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Richmond, East Highland Park, Highland Springs, and Montrose.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at N Laburnum Ave between Creighton Rd and 9 Mile Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays and holidays except for 11/27/2025, 12/25/2025, 01/01/2026, and 07/04/2026 when it is closed.
Where is Extra Space Storage located?
Extra Space Storage is located at 1140 N Laburnum Ave, Richmond, VA 23223, USA.
Does Extra Space Storage offer climate-controlled units?
Yes, Extra Space Storage offers climate-controlled storage units for temperature sensitive items as well as standard units without climate control.
Can I access my unit using drive-up access at Extra Space Storage?
Yes, Extra Space Storage offers drive-up storage units allowing you to pull a vehicle right up to your unit for easier moving of large and heavy items.
What types of payment does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Does Extra Space Storage have an on-site manager?
Yes, Extra Space Storage has a resident manager living on site to assist with your storage needs.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes, available online and at the facility.
What are some nearby places to Extra Space Storage that customers might find useful?
Nearby places include Jiffy Lube Multicare for vehicle services, UPS Access Point location for shipping needs, and CVS Pharmacy for medical and beauty supplies.
How can customers visiting Extra Space Storage benefit from nearby transit and amenities?
Customers can use local conveniences like the CITGO gas station and Wawa stores for refreshments and fuel, and Henrico Federal Credit Union for banking while visiting Extra Space Storage.
Are there nearby beauty and personal care services to Extra Space Storage?
Yes, there are several nearby salons including V Nails, Dee's Barbershop, and Salon of Cabello that customers can visit before or after their trip to Extra Space Storage.