Aptive Pest Control in Richmond, VA offers dependable residential pest control services tailored to homes across the Greater Richmond region. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to fit your home’s needs. We’re committed to delivering effective solutions and professional service backed by local expertise. Serving Richmond and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Many customers praised the professionalism, thoroughness, and friendliness of the technicians, with specific mentions of excellent service from individuals like Derrick, Dylan, and Brian.
Communication
Customers appreciated the communication from technicians regarding service details and scheduling, although there were some complaints about lack of follow-up and missed appointments.
Inconsistency
Feedback indicated variability in service quality, with some customers reporting incomplete treatments and dissatisfaction with specific technicians, leading to requests for different service personnel.
Customer Support
Several reviews highlighted issues with customer service, including difficulties in reaching support for scheduling and billing concerns, as well as frustrations with contract cancellation processes.
TN
Tammy Nelson
2 days ago
5.0
Dear Christian, thank you for providing Great service: With Updates as services were provided . This company cares about your concerns! They came highly recommended from my sister! Today was my first visit with Aptive! They are great with advice on how to make sure pets are safe also . My house was looking creepy now it looks fresher!
Thank you !
TW
Tim Worosher
Feb 20, 2026
5.0
Arrived on time. Technician was excellent in communications and shared photos of treatment.
JL
Jon Lutterman
Feb 16, 2026
5.0
Super friendly and knowledgeable person. Did a thorough job and gave pointers on getting rid of pests.
KS
Krystle Spencer
Feb 13, 2026
5.0
Dylan was 100% attentive to my needs as it relates to pest control for my home. He detailed his plan and processes ensuring I was aware of what to expect. Thanks Dylan!
MS
Mike Sharpe
Feb 12, 2026
5.0
My experience today was a very good one. Dylan came out and explained some things to me took care of all of my needs and was very polite. I’ll give him a 10.
Frequently Asked Questions About Aptive Pest Control
What is Aptive Pest Control?
Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.
What does Aptive Pest Control do?
Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Is Aptive pest control safe?
Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
What pests do you treat?
Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.
Why am I still seeing pests after my first treatment?
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
What types of pest control services does Aptive Pest Control in Richmond, VA offer?
Aptive Pest Control provides residential pest control services including ant, spider, cockroach, rodent extermination, mosquito treatment, flea and tick control, and custom pest control treatments.
Where is Aptive Pest Control located in Richmond, VA?
Aptive Pest Control is located at 6290 Old Warwick Road, Richmond, VA 23224.
What are the operating hours of Aptive Pest Control?
Aptive Pest Control operates 24 hours a day, 7 days a week.
What payment options does Aptive Pest Control accept?
They accept American Express, Discover, Mastercard, Visa, and checks as payment methods.
Does Aptive Pest Control serve areas outside Richmond?
Yes, Aptive Pest Control services Greater Richmond and surrounding communities including Laurel, Bensley, Chester, Bellwood, Rockwood, Sandston, Woodlake, East Highland Park, Tuckahoe, Mechanicsville, Bon Air, Petersburg, Colonial Heights, Montpelier, Enon, and Ettrick in Virginia.
How can I request a quote or schedule pest control service with Aptive?
You can request a quote or schedule service by visiting their booking page at http://aptivepestcontrol.com/.
Is Aptive Pest Control affiliated with any professional organizations?
Yes, Aptive Pest Control is affiliated with the National Pest Management Association.
What nearby places might be of interest when visiting Aptive Pest Control's Richmond location?
Nearby places of interest include The Dungeon LLC gym, Cougot's Chimney Service for fireplace needs, and Epoch Furnishings for furniture purchases, which customers might visit before or after their pest control service.
Are there community services or recreational centers near Aptive Pest Control in Richmond?
Yes, Southside Community Center offers recreational activities, and Richmond Outreach Center provides community services near Aptive's location.
What options are there for customers seeking mental health or counseling services near Aptive Pest Control?
Delivering H.O.P.E. Human Services provides counseling and crisis intervention services near Aptive Pest Control in Richmond.
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