Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Reston, VA Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Reston area.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
283 reviews
5 stars
162
4 stars
84
3 stars
16
2 stars
11
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Sergio, Kevin, and Liz for their exceptional service.
Product Quality
The store is recognized for offering high-quality organizational products, although some customers noted that prices can be steep.
Store Organization
The store is generally well-organized and clean, making it easy for customers to browse and find items.
Staffing Issues
Several reviews mentioned understaffing, leading to delays in assistance and checkout, which affected the overall shopping experience.
Inventory Management
Customers expressed frustration with stock availability, citing empty shelves and discrepancies between online inventory and in-store stock.
- MAmd alauddinNov 15, 20255.0Nice
- HTH TOct 9, 20255.0OMG. What service I got today just blew me away. Sergio and Kevin rocked it!!! I was looking for a part of an Elfa item that is discontinued. It is a replacement part that has no price tag. And yet they went through the trouble to help me find the pieces. All thirty missing clips for the discontinued Fascia. And they both took care of my request as though it really mattered. I am incredibly touched by their service. You bet in my next move, I’m coming to Reston for my closet design. Thank you, Sergio and Kevin for taking care of this little detail that means so much to me at this stressful time of a move in.
- BTBrandon TailorSep 30, 20255.0It was handled perfectly.
- SDSusan DavisAug 21, 20224.0Good house hold goods
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options are available at The Container Store in Reston, VA?
The Container Store offers free store pickup at all locations, including in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does The Container Store offer special financing options?
Yes, special financing is available with The Container Store Credit Card, which you can apply for online at containerstore.com/credit-card.
Can an In-Home Designer visit my home for a custom design consultation?
Yes, In-Home Designers can come to your home for free, develop a written proposal including time and cost for products to transform your space.
Is it possible to get a free design service if I don't live near a store?
Yes, you can schedule a Virtual Design appointment to work with a Design Specialist remotely via phone, tablet, or computer.
What organization services does The Container Store offer?
The Container Store provides in-home organization services where organizers come to your home, develop a proposal, and help organize, label, donate, and manage returns.
What types of custom spaces and closet styles are available?
They offer a variety of custom spaces from solid steel to built-in wood, ensuring options fit any room, style, and budget.
What are the store hours for The Container Store in Reston, VA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM, with adjusted holiday hours on certain dates.
How can nearby places like Starbucks and Whole Foods Market benefit my visit to The Container Store?
You can grab coffee at Starbucks or shop for groceries at Whole Foods Market nearby, making it convenient to run multiple errands in one trip.
Are there any nearby home improvement or interior design services close to The Container Store?
Yes, Synergy Design & Construction and BSB Design are nearby for interior design and home improvement services, which complement The Container Store's organizational products.
What real estate services are available near The Container Store in Reston?
Several real estate agents and services such as The Lefevere Team, Weichert Realtors, and Debbie Gibbons, Realtor are located nearby to assist with buying or selling homes in the area.