The Container Store

4.4
291 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Reston, VA Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Reston area.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

The Container Store
1851 Fountain Dr, Reston, VA
20190, United States

Hours

Reviews

4.3
285 reviews
5 stars
164
4 stars
84
3 stars
16
2 stars
11
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Sergio, Kevin, and Liz providing exceptional service.

Product Quality

The store is recognized for its high-quality organizational products, although some customers noted that prices can be steep.

Stock Issues

Several reviews mentioned problems with stock availability, including empty shelves and discrepancies between online inventory and in-store stock.

Store Experience

Customers generally enjoyed the store's layout and organization, but some expressed frustration with understaffing and the need for more customer-centric service.
  • SB
    Scott Boddie
    Dec 30, 2025
    5.0
    Sergio was extremely helpful and flexible, going above and beyond. This place may have the reputation for being expensive, but when you factor in the unimaginable combinations of things to meet your need and the exceptional in-person service, you get what you pay for.
  • FA
    Fz All
    Dec 28, 2025
    5.0
    Meant for ocd people like me 😁
  • MA
    md alauddin
    Nov 15, 2025
    5.0
    Nice
  • HT
    H T
    Oct 9, 2025
    5.0
    OMG. What service I got today just blew me away. Sergio and Kevin rocked it!!! I was looking for a part of an Elfa item that is discontinued. It is a replacement part that has no price tag. And yet they went through the trouble to help me find the pieces. All thirty missing clips for the discontinued Fascia. And they both took care of my request as though it really mattered. I am incredibly touched by their service. You bet in my next move, I’m coming to Reston for my closet design. Thank you, Sergio and Kevin for taking care of this little detail that means so much to me at this stressful time of a move in.
  • BT
    Brandon Tailor
    Sep 30, 2025
    5.0
    It was handled perfectly.

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.