Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Prince George, VA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,109 reviews
5 stars
1,160
4 stars
546
3 stars
152
2 stars
66
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unresponsive.
Product Availability
Customers appreciated the wide selection of products available, but some reported issues with stock levels and receiving incorrect items.
Store Cleanliness
The store is generally reported as clean and well-organized, though some reviews noted specific areas needing attention.
Checkout Experience
Many customers expressed frustration with long wait times at checkout, particularly with self-checkout options and insufficient staff availability.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including delays and damaged items upon arrival.
- RCRichardo CarterNov 7, 20255.0It was good direction to the store. With no hassle with traffic.
- TTTikTokNov 1, 20255.0Es una tienda muy buena donde encuentras lo que en otros lugares no allas
- B3Bronco 38Nov 1, 20254.0Prince George Lowe’s is a great place for home owners and contractors to pick up supplies. I wouldn’t recommend contracting them for any work. They’re slow and they don’t use the best local contractors. If you can’t to the job yourself…pay the extra buck and hire an expert contractor
- JSJuan SanchezOct 12, 20254.0Excelente tienda
- ZZZoëSep 24, 20251.0Absolutely horrendous customer service, incredibly shitty too. Employee had horrible attitude after they broke a board needed for a floor replacement. Why would I want that? It's literally broken, terrible would not recommend this lowes. Chester location is much better
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Prince George, VA?
Lowe's offers a wide range of products including appliances, tools, paint, patio furniture, home décor, flooring, plumbing supplies, outdoor and gardening equipment, and more.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's provides various installation services such as appliances, flooring, cabinetry, doors, windows, HVAC, and more.
What are the store hours for Lowe's Home Improvement in Prince George?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sundays, with special holiday hours on certain dates.
Does Lowe's offer online shopping and order pickup options?
Yes, customers can shop online at lowes.com and choose in-store pickup or delivery services available at the Prince George location.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
How can I find or track my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account to receive updates.
Are there any nearby services or stores that could complement a visit to Lowe's in Prince George?
Yes, Minute Key and minuteKEY locksmith services, as well as Blue Rhino Propane Exchange, are nearby, offering convenient solutions for key duplication and propane needs when visiting Lowe's.
What nearby dining options are convenient if I visit Lowe's Home Improvement in Prince George?
Tilted Kilt Pub and Eatery is a nearby American restaurant and bar, perfect for a meal or drinks before or after shopping at Lowe's.
Are there nearby medical facilities close to Lowe's for urgent or health-related needs?
Yes, nearby medical facilities include Virginia Urology, Pulmonary Associates of Richmond, VCU Health at Temple Avenue, and the Virginia Eye Institute.
How does Lowe's support sustainability and recycling?
Lowe’s offers recycling services for electronics, light bulbs, and batteries and provides free haul away for certain items to support environmentally friendly practices.