Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 301 Naval Base Rd in Norfolk, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,083 reviews
5 stars
1,006
4 stars
51
3 stars9
2 stars3
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Arlene, Ryan, and Bacu, received high praise for their helpfulness, professionalism, and friendliness.
Facility Condition
The storage units and facility were frequently described as clean, well-maintained, and secure.
Efficiency
Many customers noted the quick and efficient service during the rental process, making it easy to set up and access their units.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected price increases after initial rental agreements, suggesting a need for clearer communication regarding costs.
Overall Experience
Most reviews reflected a positive overall experience, with many customers recommending the facility for its service and convenience.
- GAG AdNov 12, 20255.0Ryan was professional and really helped us understand the storage acquisition process. Will recommend this storage to anyone.
- BWBlake WallaceNov 11, 20255.0Great service and friendly people, highly recommend!
- JJJayNov 10, 20255.0Great storage units for decent price and size for space. Ryan was a great help accommodating any needs of mine.
- JRJemar RobinsonNov 8, 20255.0Awesome Service by Bacu!
- TGTonia GodetteNov 5, 20255.0Ryan smells good. Great service.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Norfolk residents near Wards Corner, Cottage Road Park, Partra, Colonial Heights, Algonquin, Riverfront, Roland Park, and Washington Park.
Is Extra Space Storage close to any military bases?
Extra Space Storage is about 4.2 miles from Naval Station Norfolk.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Norfolk?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM including weekends.
Does Extra Space Storage offer climate-controlled storage options?
Yes, climate-controlled storage units are available alongside standard units at Extra Space Storage for temperature-sensitive belongings.
Can I drive up directly to my storage unit at Extra Space Storage?
Yes, Extra Space Storage provides drive-up access units, allowing you to pull your vehicle directly up to your storage unit for easy loading and unloading.
Are moving and packing supplies available at Extra Space Storage?
Yes, you can purchase moving boxes and packing supplies both online and at the facility to assist with your storage needs.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts a variety of payment methods including American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a military discount available at Extra Space Storage?
Yes, Extra Space Storage offers a military discount to qualifying customers.
How can nearby Kroger and other retail stores benefit customers visiting Extra Space Storage?
Customers can conveniently combine their storage visit with shopping trips to nearby Kroger and other retail stores, making errands more efficient.
Which nearby fast food restaurants can I visit before or after using Extra Space Storage?
Several fast food options like Taco Bell, McDonald's, KFC, and Wendy's are nearby, perfect for grabbing a meal when visiting Extra Space Storage.
Are there any nearby banks or financial services close to Extra Space Storage?
Yes, Truist bank and Liberty Tax financial services are located nearby, offering convenient access to banking and tax assistance.
Is Extra Space Storage close to any educational or childcare facilities?
Yes, Parkdale Private School and Parkdale Preschool & Daycare are located near Extra Space Storage, which may be convenient for families in the area.