Brand Certified
Extra Space Storage
4.9(1165 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
301 Naval Base Rd, Norfolk, VA
23505, United States
Certified by Extra Space Storage • Mar 01, 2026
(757) 531-0800
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/virginia/norfolk/1000000336/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 301 Naval Base Rd in Norfolk, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
1,165 reviews
5 stars
1,088
4 stars
52
3 stars9
2 stars2
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Ryan and Arlene, for being helpful, friendly, and professional throughout the rental process.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Efficiency
Many reviews highlighted the quick and easy process for renting units, with several customers noting the smooth transition from move-in to move-out.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected price increases after initial rental agreements, indicating a need for clearer communication regarding costs.
- AKAdam Kirchhoff2 days ago5.0I really appreciated Ryan’s help in getting me all set up
- ARAsea RenningFeb 18, 20265.0I was able to reserve a unit online with ease. Upon arrival, I was greeted by a friendly staff who helped me download the app for easy access. Additionally, the unit was clean and move-in ready. The next day, I received a call to check on my moving in process. A very professional and customer service oriented business.
- WAWillis AllenFeb 17, 20265.0Becky was awesome, awesome customer service. Thanks for making this process easy.
- RLRafael LucbanFeb 16, 20265.0Very convenient. Lots of discounts. Excellent customer service from Mr. Ryan Dugan.
- CWCharles WelchFeb 13, 20265.0The New Management has really made an positive impact on this facility.Secure, Clean, well lit at night, good hours for access. And the facility had a lock on the door waiting for me. Reserved my unit on a Sunday morning , few hours later moving in. The online system is a breeze even from my smartphone. And the discount for doing process online is substantial. Would recommend to everyone but my competitors. It is definetly a quality facility and the location is close to base entrances and the interstate. The manager treats this place like it’s home. CharlieWelch Property Solutions
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Norfolk residents near Wards Corner, Cottage Road Park, Partra, Colonial Heights, Algonquin, Riverfront, Roland Park, and Washington Park.
Is Extra Space Storage close to any military bases?
Extra Space Storage is about 4.2 miles from Naval Station Norfolk.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Brand Certified Facts from Extra Space Storage
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