Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 301 Naval Base Rd in Norfolk, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,116 reviews
5 stars
1,040
4 stars
51
3 stars9
2 stars2
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and professional, with particular mentions of Ryan, Arlene, and Bacu.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive customer experience.
Efficiency
Many reviews highlighted the quick and efficient service during the rental process, making it easy for customers to secure their units.
Pricing Concerns
Some customers expressed concerns about unexpected price increases after initial rental agreements, suggesting a need for clearer communication regarding costs.
- FCFelisha Camacho2 days ago5.0It’s easy to book, cheap when u book online and if you ask them questions they’re pretty quick to answer
- GBGlen Beattie2 days ago5.0Honestly one of the best storage companies in the area! Answered all my questions and ran by professionals! 5*
- MKMia Khani4 days ago5.0Blown away but the experience! Ashley was incredibly helpful in assisting me to select the unit that would suite me best. She also walked me through every step of the application process making it easy and simple to secure space on the same day. I was also impressed Ryan reached out after move in to ensure everything went smoothly. Highly recommend Extra Space Storage!
- MJMonte JonesJan 3, 20265.0Ryan Dugan provides outstanding service with truly high-quality work. He’s professional, reliable, and pays great attention to detail. Everything was completed efficiently on getting my storage unit and exceeded expectations. I highly recommend Ryan to anyone looking for top-tier results.
- TTTnyka ThomasDec 20, 20255.0I just had to come back and say how great this place is!! The staff is soo awesome and Ryan the manager really made my life soo much easier this morning which really made my day. I like the way he’s constantly present walking the facility and ready to Asist. They keep the facility so clean and theyre soo helpful! Thank you Ryan!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Norfolk residents near Wards Corner, Cottage Road Park, Partra, Colonial Heights, Algonquin, Riverfront, Roland Park, and Washington Park.
Is Extra Space Storage close to any military bases?
Extra Space Storage is about 4.2 miles from Naval Station Norfolk.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Norfolk?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM including weekends.
Does Extra Space Storage offer climate-controlled storage options?
Yes, climate-controlled storage units are available alongside standard units at Extra Space Storage for temperature-sensitive belongings.
Can I drive up directly to my storage unit at Extra Space Storage?
Yes, Extra Space Storage provides drive-up access units, allowing you to pull your vehicle directly up to your storage unit for easy loading and unloading.
Are moving and packing supplies available at Extra Space Storage?
Yes, you can purchase moving boxes and packing supplies both online and at the facility to assist with your storage needs.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts a variety of payment methods including American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a military discount available at Extra Space Storage?
Yes, Extra Space Storage offers a military discount to qualifying customers.
How can nearby Kroger and other retail stores benefit customers visiting Extra Space Storage?
Customers can conveniently combine their storage visit with shopping trips to nearby Kroger and other retail stores, making errands more efficient.
Which nearby fast food restaurants can I visit before or after using Extra Space Storage?
Several fast food options like Taco Bell, McDonald's, KFC, and Wendy's are nearby, perfect for grabbing a meal when visiting Extra Space Storage.
Are there any nearby banks or financial services close to Extra Space Storage?
Yes, Truist bank and Liberty Tax financial services are located nearby, offering convenient access to banking and tax assistance.
Is Extra Space Storage close to any educational or childcare facilities?
Yes, Parkdale Private School and Parkdale Preschool & Daycare are located near Extra Space Storage, which may be convenient for families in the area.