Brand Certified
Extra Space Storage
4.7(515 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
1108 Tidewater Dr, Norfolk, VA
23504, United States
Certified by Extra Space Storage • Mar 01, 2026
(757) 364-2764
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/virginia/norfolk/2031/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1108 Tidewater Dr in Norfolk, VA today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, military discount, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.7
515 reviews
5 stars
441
4 stars
32
3 stars
9
2 stars5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jada and Keione received numerous commendations for their exceptional customer service, being described as helpful, professional, and attentive.
Facility Condition
The storage units are generally reported as clean and well-maintained, although there were some concerns about pest issues in certain areas.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected price increases and felt that the pricing structure was misleading.
Mixed Experiences
While many reviews praised the staff and service, there were also serious complaints regarding security issues and the handling of customer belongings.
- MVMadeline Vickroy1 day ago5.0Jada was amazing! Very accommodating and had a lot of good information. Highly recommend talking to her if you’re looking for a unit.
- MEMarcus EvansFeb 18, 20265.0I had a chance to meet an employee named Jada & she was extremely helpful. Great attitude & extremely professional. I don’t know what her position was exactly but if she isn’t manager she absolutely should be !
- CBCarmon Regina Bentley-FikeFeb 18, 20265.0My experience with Extra Space storage, with Jada in particular, was easy and professional. She was so polite and pleasant to work with. I would highly recommend dealing with Jada personally if you have the chance.
- ZGZoe GeddesFeb 18, 20265.0Jada was very helpful! I was frustrated with a process and she was kind and understanding and made everything smooth! I definitely appreciate her help and thankful she was there working!
- ATAnthony TillmanFeb 13, 20265.0Mannnn, I was actually nervous about going through Extra Storage Space. However, JADA is a boss. She had a pleasant attitude and really knew how to navigate the entire building. Definitely got lost, but it was easy to navigate, as Jada was very reliable. Excellent customer service, and I truly appreciate her assistance is finally securing a unit here.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Norfolk near Calvert Square, Olde Huntersville, Brambleton, Young Terrace, Bruce's Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on Tidewater Dr and E Virginia Beach Blvd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Norfolk?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for gate access.
What types of storage units are available at this Extra Space Storage location?
They offer a large selection of storage units including climate-controlled options and indoor storage units.
Are there any discounts available for military personnel at this facility?
Yes, Extra Space Storage offers a military discount to eligible customers.
Can I purchase packing and moving supplies at Extra Space Storage in Norfolk?
Yes, moving and packing supplies including boxes are available for purchase both online and at the facility.
Does the facility provide moving carts or dollies for customer use?
Nearly all indoor storage facilities offer push carts; please ask the facility manager if you need assistance.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located in Norfolk?
The facility is located at 1108 Tidewater Dr, Norfolk, VA 23504 near the intersection of Tidewater Dr and E Virginia Beach Blvd.
What nearby places can help me find or plan my visit to Extra Space Storage?
Nearby places include CubeSmart Self Storage and Burger King, which can serve as landmarks to locate the facility or grab a meal before or after your visit.
Are there recreational or community spots close to Extra Space Storage in Norfolk?
Yes, Curry Park and Blyden Branch Library are nearby spots where visitors can relax or access community resources when visiting the area.
What local services are located near Extra Space Storage?
Nearby services include Norfolk Health & Rehabilitation Center for health needs and Crest Foodservice Equipment for restaurant supplies.
Brand Certified Facts from Extra Space Storage
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