Extra Space Storage

4.9
1063 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1213 E Brambleton Ave in Norfolk, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1213 E Brambleton Ave, Norfolk, VA
23504, United States

Hours

Reviews

4.9
1,063 reviews
5 stars
1,032
4 stars
10
3 stars
7
2 stars
6
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tina consistently received praise for her exceptional customer service, being described as helpful, friendly, and knowledgeable.

Staff Appreciation

Customers expressed gratitude for both Tina and Bianca, highlighting their positive attitudes and willingness to assist.

Facility Quality

The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Overall Experience

Many customers reported a smooth and easy rental process, often attributing their satisfaction to the staff's support.
  • WH
    William Hawkins
    1 day ago
    5.0
    My first day on the property I had the pleasure of meeting Ms. Jada who is every bit of a professional. she has a polite and bubbly spirit and does her job well. In my eyes she needs to be in management,
  • JG
    Jesse Gould
    2 days ago
    5.0
    Arlene was helpful, professional, and kind. She’s truly the best!
  • LL
    Lyrical Assassin LAx
    2 days ago
    5.0
    Extra space has became my favorite place for a storage place. This is my third time getting a unit with this company and it’s always been nothing but top tier service. Brambleton avenue store is my favorite, and their store manager Arlene is nothing but amazing with excellent customer service. Jada is a lovely person as well and has great customer service. Keep up the good work 💪🏿
  • ML
    Michael Love
    Nov 7, 2025
    5.0
    Arlene made receipt of my unit a quick and easy process, even from across the country. She’s a friendly voice and ally during this stressful time. We really appreciate this service and support..
  • KK
    Kristen
    Oct 31, 2025
    5.0
    Honestly I cannot say nothing bad about extra storage. I've been been there with Ms Tina and now Ms Arlene and both of the store managers have been so understanding and a blessing to my life. I appreciate both parties and being able to have them as a store managers. It's has been so easy with no hassle no harassment it's just a blessing. However I must say Miss Arlene brings in the feeling of home and a family setting to extra storage once you meet her. It's awesome to have her on board thank you.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.