Extra Space Storage

4.8
738 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 385 Naval Base Rd in Norfolk, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, golf carts available, military discount, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
385 Naval Base Rd, Norfolk, VA
23505, United States

Hours

Reviews

4.8
738 reviews
5 stars
675
4 stars
33
3 stars
10
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Yolanda and Bacu, received high praise for their helpfulness, professionalism, and friendliness.

Facility Issues

Some customers reported security concerns and difficulties accessing their units, including issues with locks and communication.

Overall Experience

Many customers expressed satisfaction with the ease of the rental process and the affordability of the services.

Staff Recognition

Yolanda was frequently mentioned as a standout employee, noted for her exceptional service and support.
  • MM
    Mahdi Mazouz
    4 days ago
    5.0
    The best self storage agent ever dealt with his name bacu and yolanda 👍🏼👍🏼👍🏼
  • JS
    Jeanne Sanders
    6 days ago
    5.0
    Yolanda and Bacu were absolutely amazing. I felt like I was in the best hands in one of the best storage companies around. Just their personalities made me want to rate them a 7 instead of a 5. Your company is blessed to have Yolanda and Bacu as part of its team. Can’t thank them enough for their help.
  • KB
    Korban Saif (Bobafett12369)
    Nov 11, 2025
    5.0
    Worked with Bacu, managed to help me with some app troubles
  • CK
    christopher kulp
    Nov 11, 2025
    5.0
    Bacu was amazing. Answered all my questions and was very courteous
  • JW
    Janice Webster
    Nov 8, 2025
    5.0
    It took less than 5 minutes to get all set up. Yolanda made everything so easy.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.