La-Z-Boy Newport News

4.7
1061 reviews
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Business Details

11967 Jefferson Ave, Newport News, VA
23606, United States
(757) 249-2500
https://www.la-z-boy.com
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About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Newport News
11967 Jefferson Ave, Newport News, VA
23606, United States

Hours

Reviews

4.7
1,061 reviews
5 stars
896
4 stars
88
3 stars
27
2 stars
18
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and non-pushy sales staff, highlighting their helpfulness and professionalism.

Product Quality

Many reviews noted satisfaction with the comfort and quality of the furniture, although there were some complaints about specific product issues.

Sales Experience

Shoppers appreciated the lack of pressure during the sales process, with many mentioning the helpfulness of sales associates in finding the right products.

Delivery Service

The delivery team received positive feedback for their professionalism and efficiency, ensuring a smooth delivery experience.

Store Environment

Customers enjoyed the store atmosphere, noting a good selection of products and a pleasant shopping experience.
  • RR
    robert rosser
    3 days ago
    5.0
    Price of sofa was 50% with all of the discounts. Go for the discounts and you will love you sofa.
  • JS
    John Speegle
    3 days ago
    5.0
    Professional staff, courteous, knowledgeable and pleasant
  • BJ
    Bill Jordan
    Nov 8, 2025
    5.0
    Our sales person was informative and answered all of our questions. She was great! The final price was reasonable.
  • LM
    Lagena Moore
    Nov 8, 2025
    5.0
    We had a great experience at this store! The sales person listened to our needs. I am short and differently abled so the remote is a lifesaver for me. My husband is not short and he doesn't like to fully recline because he reads a lot. Received the chairs yesterday and they are beautiful and functional! The delivery team was awesome! Go get your personalized chair today!
  • DF
    Dina Fentress
    Nov 2, 2025
    5.0
    Ms McCann was very pleasant . She answered all of my questions and was not pushy. She gave us time to discuss what we wanted to do.
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Frequently Asked Questions About La-Z-Boy Newport News

What types of furniture can I find at La-Z-Boy Newport News?

You can find a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers at La-Z-Boy Newport News.

What are the store hours for La-Z-Boy Newport News?

La-Z-Boy Newport News is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 18:00 PM. Holiday hours vary.