Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 25 Tyler Ave in Newport News, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,282 reviews
5 stars
1,209
4 stars
47
3 stars11
2 stars2
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Toshia and Tasha, received high praise for their helpfulness, professionalism, and friendly demeanor.
Cleanliness
The facility is consistently noted as clean and well-maintained by multiple customers.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected price increases after initial sign-up, although some reported successful resolutions.
Overall Experience
Many customers reported a smooth and pleasant experience when renting storage units, highlighting the efficiency of the staff.
- CRCoralithia Ruiz3 days ago5.0Jonathan was amazing! Immediately made me feel like my things were in good hand! Gave me different payment option and hooked me up with awesome discounts!
- FMfrank megaweedgeJan 5, 20265.0Tashia and John provided helpful service. I appreciate them.
- HWHunter WhiteJan 5, 20265.0Tasha and Jonathan are great! Couldn’t of asked for better service
- SSSerpent SunDec 22, 20255.0Tasha was so helpful. She got me in and processed an on my way. Showed how to use the app and everything. Very pleasant attitude she was awesome!!! We more Tasha’s in customer service for sure!!!!
- AHA HopsonDec 20, 20255.0Excellent customer service and attention to detail. Staff was very friendly and helpful. Toshia was exceptional in everything. The best of the best!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Newport News residents near Carver, White Oak, River, and Aberdeen Gardens.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Mercury Blvd and Jefferson Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 3.8 miles from Christopher Newport University
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including drive-up access, climate-controlled units, and non-climate controlled units.
Does Extra Space Storage provide packing and moving supplies?
Yes, they sell moving and packing supplies including boxes, available online and at the facility.
Is there security at Extra Space Storage?
Yes, the facility offers exceptional security including electronic gate access and a manager living on site.
Are there any discounts available at Extra Space Storage?
Yes, military discounts are offered at this facility.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located in Newport News?
It is located at 25 Tyler Ave, near the intersection of Mercury Blvd and Jefferson Ave.
What nearby storage options are available besides Extra Space Storage?
Mini Price Self Storage is a nearby self-storage facility that customers can consider for additional storage needs.
Are there any nearby art galleries customers can visit before or after using Extra Space Storage?
Yes, customers can visit The Gallery in the Alley and Through His Eyes LlC which are local art galleries nearby.
What nearby amenities can customers enjoy around Extra Space Storage?
Customers can explore nearby eateries like Tastefully Philly Cafe and Anna's Pizza or visit local community centers such as Elmer Back Gifting Center for additional services.