Extra Space Storage

4.9
598 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 473 J Clyde Morris Blvd in Newport News, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
473 J Clyde Morris Blvd, Newport News, VA
23601, United States

Hours

Reviews

4.9
598 reviews
5 stars
564
4 stars
14
3 stars
8
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Liz and Henry, received high praise for their helpfulness, professionalism, and friendliness, contributing to a positive customer experience.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, enhancing customer satisfaction.

Accessibility

Customers appreciated the easy access to units and the convenience of online services, although some noted the need for improvements to the access road.

Pricing

While many found the rates competitive and reasonable, there were complaints about unexpected rate increases after initial rental periods.

Overall Experience

Most reviews reflect a very positive overall experience, with many customers expressing a willingness to recommend the facility to others.
  • ND
    Nick DiMarino
    6 days ago
    5.0
    Outstanding service. Very helpful and friendly. Efficient, courteous. Very clean facility. Great technology. What more can I say.
  • LJ
    Lamont Lewis Jr.
    Nov 10, 2025
    5.0
    Everything was great. The agent helped me through everything and the storage unit is great
  • DH
    Dugan Higgins
    Nov 10, 2025
    5.0
    Lorlean was Amazing! 10/10 would use this place again!
  • LC
    Lorelei Carney
    Nov 8, 2025
    5.0
    Liz has been so much help our entire time at Extra Space!
  • OR
    Oakley Rose
    Nov 8, 2025
    5.0
    Liz was wonderful and helped us with everything and even helped us upgrade our unit! It took 5 minutes!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.