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Store your belongings at Extra Space Storage on 701 Brick Kiln Blvd in Newport News, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Hours
Reviews
4.9
677 reviews
5 stars
644
4 stars
17
3 stars5
2 stars2
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, professionalism, and friendliness, particularly highlighting individuals like Steve and Wayne.
Cleanliness
The facility is frequently described as clean, well-maintained, and safe, contributing to a positive overall experience.
Pricing Issues
Several customers expressed concerns about misleading rental descriptions and frequent price increases, indicating dissatisfaction with transparency in pricing.
Convenience
Many reviews noted the ease of the rental process and the convenience of the facility's location and access.
Overall Experience
Overall, customers reported positive experiences with the service, recommending the facility for its quality and customer care.
- JTJake ThibodeauNov 11, 20255.0Great facility with great customer service!
- LHLynne HillNov 8, 20254.0The property is well maintained and staffed The only drawback is the frequency of rent increases and the amounts.
- JGJoe GNov 8, 20255.0Super easy check in and checkout. Clean, Dry, odor free storage and easy access even with a 26’ moving van. 100% seamless experience at his location!
- LSLuis SotoOct 28, 20255.0Great customer service, Steve was very helpful, answered all my questions and offered me what was best for me
- BWBrittany WilsonOct 13, 20251.0Very misleading rental descriptions. I paid for a 5x10 online. What I received was a 4x10. I chose that size specifically to fit certain items. I called and spoke to the manger. He kept repeating that there was nothing he could do and that they rounded up. If the unit was 4.5ft, I would get that. But as you can see from the picture, it's barely 47 inches wide (less than 4ft). His only solution was for me to get a refund or upgrade to a space that cost more than double than what I'm currently paying. He was apologetic about my circumstance, but also seemed annoyed by me questioning what i believe is false advertisement. Had the space been listed as a 4x10, i would have found another option. I can't change my location at this point because I'm having movers move my big items to that space. It's just a major inconvenience as I now have to figure out storage for my other items or pay movers again to move my items to another location. I just wish they would have listed the actual size of the unit.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Newport News area, including nearby communities like Bethel Manor, Palmer, Yorkville, Grafton, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Brick Kiln Blvd & Jefferson Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours at Extra Space Storage in Newport News?
The gate is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, climate-controlled units, non-climate controlled units, and specialized RV storage solutions.
How can I determine the right size storage unit for my needs?
You can use the helpful Storage Unit Size Guide to estimate how many boxes and items fit in each unit.
Does Extra Space Storage offer packing and moving supplies?
Yes, they provide moving and packing supplies and boxes available for purchase both online and at the facility.
Is there an on-site manager available at Extra Space Storage?
Yes, there is a manager living on site to assist customers with their storage needs.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What is the exact location of Extra Space Storage in Newport News?
It is located at 701 Brick Kiln Blvd near the corner of Brick Kiln Blvd & Jefferson Ave.
Are there any storage facilities near Extra Space Storage in Newport News?
Yes, nearby storage options include Life Storage - Newport News and another Life Storage facility.
What nearby family-friendly places are close to Extra Space Storage?
Nearby, there are day care and preschool facilities like Heavenly Haven Yorktown, The Learning Experience, Kingdom Kidz Learning Center, and We Love Kids Inc.
Are there entertainment or recreational options near Extra Space Storage?
Yes, Lazerrush offers laser tag and miniature golf nearby for fun before or after visiting the storage facility.