Extra Space Storage

4.9
677 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 701 Brick Kiln Blvd in Newport News, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
701 Brick Kiln Blvd, Newport News, VA
23602, United States

Hours

Reviews

4.9
677 reviews
5 stars
643
4 stars
17
3 stars
5
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting individuals like Steve and Wayne.

Facility Condition

The storage facility is noted for being clean, well-maintained, and safe, with easy access for larger vehicles.

Pricing Concerns

Several reviews mentioned frequent rent increases and misleading pricing practices, leading to dissatisfaction among some customers.

Rental Process

The rental process is described as easy and seamless, with many customers appreciating the quick check-in and checkout experience.
  • TB
    TC BROWN
    4 days ago
    2.0
    Our cost increased after two months. It appears to be a scam to draw people in to rent the unit. They should at least lock in for a year. I wouldn’t recommend. The positive is that the workers at the location on Kiln Creek Blvd in Newport News are awesome. Friendly, polite and professional. The company increases prices is very unprofessional business practices. Don’t use
  • JT
    Jake Thibodeau
    Nov 11, 2025
    5.0
    Great facility with great customer service!
  • LH
    Lynne Hill
    Nov 8, 2025
    4.0
    The property is well maintained and staffed The only drawback is the frequency of rent increases and the amounts.
  • JG
    Joe G
    Nov 8, 2025
    5.0
    Super easy check in and checkout. Clean, Dry, odor free storage and easy access even with a 26’ moving van. 100% seamless experience at his location!
  • LS
    Luis Soto
    Oct 28, 2025
    5.0
    Great customer service, Steve was very helpful, answered all my questions and offered me what was best for me

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.