Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 9707 Jefferson Ave in Newport News, VA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, military discount, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
5.0
478 reviews
5 stars
474
4 stars2
3 stars1
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Amanda and Shakira received numerous praises for their exceptional customer service, being described as helpful, professional, and friendly.
Cleanliness
The facility is consistently noted for being clean, organized, and well-maintained by customers.
Pricing Concerns
Several customers expressed dissatisfaction with sudden price increases for storage units, indicating a trend of unexpected pricing changes.
Overall Experience
Customers reported positive experiences overall, highlighting the ease of the rental process and the helpfulness of staff.
- HMHeather MckinleyNov 14, 20255.0Amanda was very helpful and welcoming! The facility is also very clean!
- AGArthur GuyNov 14, 20255.0Amanda is always a delight to work with. Thank you
- ARAletha RussellNov 14, 20255.0Amanda was very professional and helpful.
- SHSade HaginsNov 13, 20255.0I got my storage started with Amanda the manager and she was great and very informative!
- THTorro HugginsOct 27, 20255.0Amanda was great help, professional, & easy to talk to, Definitely had a great experience here at Extra space storage
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of the Newport News area near Farmington, Warwick, Newsome Park, Briarfield, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Jefferson Ave and Main St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including climate-controlled and standard units, as well as indoor storage options.
Does Extra Space Storage provide moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes, available online and at local facilities.
Can I access my storage unit outside of office hours?
Yes, the gate access hours are from 6:00 AM to 10:00 PM daily, allowing you to access your unit during these times.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa for payment.
Is Extra Space Storage located near any notable intersections?
Yes, it is located near the intersection of Jefferson Ave and Main St in Newport News, VA.
Are there any automotive services near Extra Space Storage?
Yes, nearby automotive services include The Auto Connection and Bappi’s New and Used Tires and Auto, where you can get car repairs and tire services if needed.
What dining options are available near Extra Space Storage?
Nearby dining options include Byrd's Tavern & Grill and Harley's Hideaway, great places to grab a meal or a drink before or after your storage visit.
Are there any convenient grocery stores close to Extra Space Storage?
Quick Pick and The Vineyard Storehouse are nearby grocery stores where you can pick up essentials while in the area.
Does Extra Space Storage provide any military discounts?
Yes, Extra Space Storage offers a military discount to eligible customers to provide added savings.