Business Details
About
Chimney SweepChimney Contractor
Chimney and Dryer Vent Maintenance and Repair. Installation of Chimney Liners, Fireplaces, Prefabs, Gas Logs, Mantels and Marbles. Installation of Chase Covers, Caps, Screens, Dampers and Crowns.
Location
Hours
Reviews
4.5
169 reviews
5 stars
142
4 stars
4
3 stars
3
2 stars
3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and maintaining a respectful demeanor.
Communication
Customers appreciate timely and clear communication regarding appointments, service updates, and follow-ups.
Efficiency
Many reviews highlight the efficiency of the service, with technicians arriving on time and completing work quickly while maintaining quality.
Customer Service
Overall customer service is praised, with staff being described as friendly, helpful, and attentive to customer needs.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high estimates for repairs and feeling pressured into unnecessary services.
- HMhelen myers5 days ago5.0My technicians even went the extra mile offering to clean my fireplace. Friendly, polite, extremely knowledgeable and stand behind their work. I have been using them for years and would highly recommend them.
- PSPatricia Seggelink6 days ago5.0There was very good communication with Black Goose Chimney, they were on time and very efficient! Mike and the gentlemen with him were very informative and we're able to answer all my questions! I would recommend them to family and friends!
- PMPeter McCallNov 15, 20251.0I’m not happy at all with the service because the gentleman that came to my house told me I needed a new gas valve for my fireplace. He said that somebody would contact me the next day which would’ve been the 11th and nothing was done. Nobody contacted me and right now I’m looking for another company that will do the job for me because I don’t want to use black goose.
- APAdam PalmerNov 3, 20251.0Arrived 3 hours late. Level 1 inspection is literally them poking their head in the chimney. There are other levels that I saw later on the website but I don’t think they listened to my specific needs with my 200 year old house. Promised a report that was never provided. Given an informal estimate for $25k worth of work that any competent mason could do in a weekend. Not recommended.
- VCVirginia ConwayNov 1, 20255.0Firstly they were prompt and notified me by phone of their intended arrival time. I took great appreciation with their respect of my person and property both inside and out. They carried out their work with professionalism and efficiency in a friendly manner. I would highly recommend Black Goose to anyone needing to winterize their gas fireplace as I did or any fireplace need in general. If you are in need they are your men. Give them a call today. You’ll be glad you did. I am!
Frequently Asked Questions About Black Goose Chimney
What services does Black Goose Chimney provide?
Black Goose Chimney specializes in chimney and dryer vent maintenance and repair, including installation of chimney liners, fireplaces, gas logs, mantels, and related accessories.
What are the operating hours of Black Goose Chimney?
Black Goose Chimney is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Black Goose Chimney located?
Black Goose Chimney is located at 728 Bluecrab Rd., Newport News, VA 23606, USA.
How can I contact Black Goose Chimney?
You can contact Black Goose Chimney by phone at +1 757-596-2298 or by email at patty.blackgoose@gmail.com and jim@blackgoose.com.
What payment methods does Black Goose Chimney accept?
Black Goose Chimney accepts payment by cash, MasterCard, and Visa.
Does Black Goose Chimney have an online presence where I can learn more or make an appointment?
Yes, you can visit their website at http://www.blackgoose.com or their Facebook page at https://www.facebook.com/blackgoose1/. Appointments can be made via http://blackgoose.com/contact/.
Are there any contractors near Black Goose Chimney if I need additional home services?
Yes, nearby contractors include Ultimate Hardscapes, Amigo Plumbing & Drain Service, Pompei, and Awnings by Bigley, which offer services ranging from patio covers and plumbing to building contracting.
Where can I relax or enjoy some entertainment near Black Goose Chimney?
Nearby entertainment options include Mid Atlantic Bowling Service for bowling activities, Jungle Gym and Guerrilla Athletics gyms, and CLUBWAKA sports club and league.
Are there any nearby stores for home improvement or supplies near Black Goose Chimney?
Yes, you can find Alside Supply Center for building supplies, Johnstone Supply for HVAC needs, and Floor Coverings International for flooring materials.
What local services are available nearby Black Goose Chimney for cleaning or pest control?
Nearby cleaning and pest control businesses include Office Pride Commercial Cleaning Services and Orkin Pest Control, which offer janitorial, carpet cleaning, and pest control services.