Black Goose Chimney

4.6
220 reviews

About

Chimney SweepChimney Contractor
Chimney and Dryer Vent Maintenance and Repair. Installation of Chimney Liners, Fireplaces, Prefabs, Gas Logs, Mantels and Marbles. Installation of Chase Covers, Caps, Screens, Dampers and Crowns.

Location

Black Goose Chimney
728 Bluecrab Rd., Newport News, VA
23606, United States

Hours

Reviews

4.5
196 reviews
5 stars
166
4 stars
4
3 stars
3
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Customer Service

Many customers praised the friendly and helpful nature of the staff, both in the field and at the office.

Value for Money

While many reviews highlight reasonable pricing and good value, some customers expressed dissatisfaction with high costs for certain services.

Communication

Customers appreciated timely communication regarding appointments and service updates, although there were instances of disorganization reported.

Quality of Work

Overall, the quality of work performed received positive feedback, with many customers feeling confident in the safety and functionality of their fireplaces after service.
  • BF
    Betsy Fink
    1 day ago
    5.0
    Sergey and his partner were very friendly, efficient, and knowledgable. After diagnosing the problem with my gas fireplace, they were able to complete the repair right away and demonstrated how they had fixed it. They are a busy team, so I did have to wait a few weeks for them to come out but that is the nature of gas fireplace repair. Would definately recommend them.
  • DH
    Diane T. Huston
    4 days ago
    5.0
    I’ve used Black Goose Chimney several times since moving into this home 18 years ago. The home has a professional installed wood burning insert to a 1949 fireplace: it has a liner. The technicians have always been on time, professional and services reasonably priced. I was quoted $308 for a sweep & inspection when making the appointment. It had been 3-4 years since I last had a sweep. Upon inspection, chimney was cleared, not requiring a sweep. Outside checked, no problems. Charge $99. Yes, I would recommend their service!
  • LF
    Laura Feinberg
    Jan 6, 2026
    5.0
    Mike and Arthur were very professional, fast and respectful. My dog and toddler would not leave them alone! But they completed the job with ease and were able to inspect the chimney and let us know what we needed yo do to make it safe to use! Thank you!
  • NR
    Nonnie Reynolds
    Jan 5, 2026
    5.0
    They came out to inspect and clean my chimney. Let me know it didn’t need sweeping however I do need to replace two fire bricks. Glad I got the inspection because it prevented a fire hazard. Very professional service and technicians. I’m hiring them to do the brick repairs. As a new homeowner it’s great to find a reliable company to annually clean my fireplace.
  • ES
    Erica S
    Dec 30, 2025
    5.0
    Black Goose Chimney did a great job servicing our gas fireplace. It hadn’t been used in a few years, and they performed a thorough safety check, cleaned everything, and clearly explained how to use it going forward. The technicians were very professional, fast, and genuinely nice guys. We felt confident and comfortable using our fireplace again thanks to them. Highly recommend!

Frequently Asked Questions About Black Goose Chimney

What services does Black Goose Chimney provide?

Black Goose Chimney specializes in chimney and dryer vent maintenance and repair, including installation of chimney liners, fireplaces, gas logs, mantels, and related accessories.

What are the operating hours of Black Goose Chimney?

Black Goose Chimney is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.