Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
930 reviews
5 stars
753
4 stars
99
3 stars
25
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, knowledgeable, and helpful staff, highlighting their patience and lack of pressure during the sales process.
Product Quality
While several customers appreciated the quality of the furniture, there were notable complaints regarding durability and craftsmanship, particularly with recliners.
Delivery Issues
Multiple reviews mentioned delays in delivery and poor communication regarding order status, leading to customer dissatisfaction.
Sales Experience
The sales process was generally described as pleasant and straightforward, though some customers felt misled by pricing tactics and promotional claims.
Design Assistance
Customers valued the design consultation services, noting that staff provided helpful guidance in selecting furniture that fit their needs.
- LLLinda3 days ago5.0I have bought Laz-Z-Boy furniture almost exclusively for the last 40 years. My latest piece was a leather recliner that was for sale for half price on the showroom floor. All of my furniture is now Laz-Z-Boy. The customer agents have been helpful in every way. For me I would say that Laz-Z-Boy is “Tried and true”….
- MMMaryellen McLaughlinNov 13, 20255.0Great experience. Furniture was ready faster than predicted.
- DTDeborah TuckerNov 13, 20255.0Chris. The young man that helped me was very polite and attentive to my requests and I found the perfect chair.
- BNBarbara nicholsonNov 10, 20255.0Love coming to this location - Midlothian. Every salesperson is so personal & professional. The store is very relaxing! Would I recommend Lazy Boy - you bet! 😊
- LPLinnie PrideNov 1, 20255.0The salesperson was very helpful and patient. My mom needed a lift chair, but didn’t want to admit it. The salesperson spent a good amount of time with her as we tested several.
Frequently Asked Questions About La-Z-Boy Midlothian
What types of furniture products does La-Z-Boy Midlothian offer?
La-Z-Boy Midlothian offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories.
Does La-Z-Boy Midlothian provide delivery services?
Yes, La-Z-Boy Midlothian offers delivery services.
What are the store hours for La-Z-Boy Midlothian?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is proof of vaccination required to shop at La-Z-Boy Midlothian?
No, proof of vaccination is not required to shop at La-Z-Boy Midlothian.
What payment options are accepted at La-Z-Boy Midlothian?
La-Z-Boy Midlothian accepts American Express, Discover, MasterCard, and Visa.
Can I get professional design help at La-Z-Boy Midlothian?
Yes, La-Z-Boy Midlothian offers in-home design services to help you create your dream home look.
Where is La-Z-Boy Midlothian located?
La-Z-Boy Midlothian is located at 12601 Stone Village Way, Midlothian, VA 23113, USA.
Are there any hair salons near La-Z-Boy Midlothian?
Yes, Shear Charisma Hair Salon and Hair Cuttery are nearby hair salons where you can get a haircut or styling before or after visiting La-Z-Boy.
What dining options are available near La-Z-Boy Midlothian?
Nearby dining options include Taziki's Mediterranean Cafe for Mediterranean cuisine, Blaze Pizza and 101 Crafthouse for pizza, and Mission BBQ for American barbecue.
Are there pet-related stores near La-Z-Boy Midlothian?
Yes, there are several pet stores nearby such as Vetco Vaccination Clinic, Petco, and Wild Birds Unlimited, making it convenient to shop for your pet needs before or after visiting the furniture store.