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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Mechanicsville, VA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
6425 Mechanicsville Turnpike, Mechanicsville, VA
23111, United States
Hours
Reviews
4.0
1,428 reviews
5 stars
739
4 stars
338
3 stars
117
2 stars
61
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers expressed frustration with product availability, particularly regarding appliances and garden supplies.
Return Policy Issues
Several reviews highlighted dissatisfaction with the return policy and inconsistent enforcement of return guidelines.
Staff Helpfulness
While some customers praised helpful staff, others noted a lack of available employees to assist with inquiries.
Delivery Problems
Numerous complaints were made about delivery issues, including improper installation and unprofessional service.
- MBMelissa BlackDec 29, 20254.0Wasn’t bad ! Except if you wanted pansies ! Colors were more than Home Depot ! It didnt help though seeing them wilting on the table they were displayed ! Some were pretty wilted. I asked the lady sitting at her job, not watering if they were gonna discount the pitiful ones ! She says oh no we cant do that! Corporate said so ! I asked if corporate had been there that day and said knock the price down and unload those things? No ! I said fine, i went inside and asked customer service and they said well of course we will !! 🤨 Really pretty Xmas decorations & an area to have your picture taken with Santa !
- CBCarole BrownDec 25, 20254.0Convenient and they have a large selection of everything
- MHMaura HaganDec 23, 20255.0very helpful staff in garden dept
- SHSherese HarrisonDec 22, 20255.0This Lowes had the one vent cover I was looking for. I went to two different ones prior. Whewww this one saved me big time!
- JBJesse BelvinDec 6, 20251.0Bought 2 new top of the line LG washer and dryers, 1 set for upstairs and 1 for downstairs. When delivered they hooked them up and showed power to both sets, but when we ran the upstairs units(4 days later) the washer poured water all over our floors (upstairs I remind you) I went back to Lowes and asked if they would come back to fix the machine, QUOTE We only guarantee our appliances 48 Hours, Yes, that is correct 48 Hours. SO, they told me I had to contact LG which I did, LG says they did not install them and Lowes was responsible, It has now been 2 months and we still have not been able to use our BRAND NEW washer, 2 sets 5K later. I renovate and sell homes and purchase all new appliances when doing so, I have purchased tons of new appliances from Lowes. But I will never purchase any appliance from LOWES again, Remember, THEY ARE ONLY GUARNTEED for 48 hours. What a Joke of a company.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Mechanicsville?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hand tools, home décor, kitchen essentials, plumbing, storage, tools, and more.
What are the store hours for Lowe's Home Improvement in Mechanicsville, VA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries many top brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Kobalt, and more.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What languages are supported at Lowe's Mechanicsville store?
The store supports English and Spanish. In-store translation services are also available for other languages.
Where can I exchange or return items purchased at Lowe's?
Most items can be returned within 90 days. Returns can be started online for online purchases or processed in-store with proof of purchase at the customer service desk.
What nearby places can I visit when shopping at Lowe's in Mechanicsville?
Nearby you can visit Wawa for convenience shopping and coffee, Mezcal Mexican Restaurant for dining, and Shalom Baptist Church for community activities.
How can nearby services like Blue Rhino Propane Exchange complement my visit to Lowe's?
After shopping at Lowe's for your home improvement needs, you can conveniently exchange propane tanks at Blue Rhino Propane Exchange nearby to support your outdoor cooking or heating projects.
If I need garage door services, which nearby place can I visit around Lowe's?
You can visit Experts Garage Door Repair Installation Process nearby for professional garage door service installation or repairs after shopping at Lowe's.