Sherman Outdoor Services

Reviews

• TC

  Trevor Chaplick

  Nov 24, 2025
  1.0
  Something has happened here to Sherman Outdoor's customer service. I have been a long-time customer, but they have failed me. I made multiple attempts last spring to order wood through their phone number and they failed to respond. I tried again in November. Initially exchanged text messages to clarify my order. But then nothing. I sent multiple texts and tried to call leaving a message. I have the text message trails to prove it, unfortunately. Talk about walking away from business. I ordered my wood from Clark's Firewood, who picked up and responded immediately.
• GK

  gjergji kavaja

  Oct 17, 2025
  1.0
  I recently ordered the firewood as always do as a 4 year customer, from Sherman Outdoor Services and for the very first time I felt offended how they treated me and handled the customer service.I simply asked them if they can deliver the order by Saturday, or Sunday and dump the delivery in the sidewalk. They even asked me if is any other day or not, just text that we can’t deliver and sending a refund. I texted them and called them a couple of times, after 2 days they picked up and the lady (Mary) was very rude. I just asked why they can as they did every year , she told me I don’t know other years because I only have 1 year in.The worst customer service experience. If they treat the customer like this they will lose their business 😢.
• DG

  David Goodwin

  Apr 24, 2025
  5.0
  Great firewood delivery service from Sherman Outdoor Services. They had several wood options for my fire pit supply and delivered/stacked promptly. I really appreciated how well they communicated and got me exactly what I needed. Will use again for my next resupply and highly recommend.
• AT

  Anna P. Tush

  Nov 22, 2024
  5.0
  We love getting our wood from Sherman Outdoor Services. The wood is reasonably priced and burns well, they worked with our schedules for delivery, and the whole process was efficient. When there was a misunderstanding and the wood was stacked incorrectly, they remedied the situation by coming back within a few days to restack the wood at no charge. We will continue to buy from them each year!
• EL

  Emily Lane

  Feb 6, 2024
  5.0
  Excellent Company! They deliver and stack the wood neatly. It is very high-quality wood. Highly recommend.

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