Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
My wife and I had a very disappointing experience using Extra Space storage.
We arrived with a small mix of boxes to store with about 15-20 minutes to spare before close. But the bluetooth lock was not working, and the Extra Space app (which is itself buggy) was of no help.
Tech support answered quickly, and genuinely tried their best to help. But unfortunately took so long in their attempts to resolve the issue that the building closed and we were locked out of the unit for the night. And this was despite downloading and setting up the app well ahead of time.
What was supposed to be a 5 minute in-and-out trip with time to spare before close, turned out to be a 20 minute waste of time at the facility itself, plus wasted drive time, gas, and now the hassle of having to make time to go back another day.
Considering the premium cost for this service, much of which is centered around convenience, the app and accompanying bluetooth locks were quite disappointing. The facility is very clean, which I do appreciate and want to applaud their manage for. And the facility certainly seems secure and is in a safe, convenient location. But the difficulty of use and wasted time is hard to look past.
MW
Marsea Waller
2 days ago
5.0
Love this storage!
The storage facility is clean and well lit. Easy access points. The staff is friendly. Brenda was easy to talk with. Answered all my questions. They have specials from time to time.
BB
Brianna
6 days ago
5.0
I love the atmosphere love the new locks on the storage units love the security and most of all I love talking to K in the front office. She was amazing. She walked me stepped through step and showed me everything about the Storage Unit made sure that I knew everything about it !
CE
Crystal Evans
Mar 12, 2026
1.0
I wouldn't rent a unit from them because I have a friend had a unit with them and she was putting stuff in her storage unit and her car was broke into and they did not have security cameras at that time and she was told that there was nothing that they could do so when you're trying to secure your belongings in a safe place how safe is it really when your vehicle in their parking lot gets broken into and they say they can't do nothing about it
JR
Jessica Ritchey
Mar 11, 2026
5.0
Very helpful and friendly! Clean unit and great price :)
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Lynchburg and the surrounding communities of Wyndhurst, Cornerstone, Richland Acres, Vista Acres, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Timberlake Rd and Old Graves Mill Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the business hours for Extra Space Storage in Lynchburg, VA?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays 9:00 AM to 5:30 PM, and closed on Sundays. Gate access is available daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 102 W Edge Way, Lynchburg, VA 24502.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled units to protect temperature-sensitive belongings, along with standard storage units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, available online and at local facilities.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa payments.
Are there moving carts or dollies available at the facility?
Yes, nearly all facilities with indoor storage units provide push carts. The facility manager can assist if you need one.
What nearby places can I visit after storing my belongings at Extra Space Storage?
Near Extra Space Storage, you can visit places like Sheetz for convenience items and gas, Nautical Bowls for healthy smoothies and acai bowls, or grab coffee and donuts at Dunkin'.
Is there public transit or parking available around Extra Space Storage?
While specific transit details are not provided, the facility offers parking spaces and convenient freeway access making it easy to drive there. Nearby Sheetz gas station and car services like Road Runner Express Car Wash and Valvoline Instant Oil Change are also close by.
What other services are offered near Extra Space Storage that may help during my move?
Nearby, you'll find services such as C.M. Hauling & Junk Removal LLC for disposal needs, and moving supply stores and salons like Alex's Hair Studio and Alex's Studios Salon for personal care during your busy moving days.
Does Extra Space Storage serve specific communities in Lynchburg?
Extra Space Storage serves residents of Lynchburg and surrounding communities including Wyndhurst, Cornerstone, Richland Acres, and Vista Acres.
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