Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lynchburg, VA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,016 reviews
5 stars
1,094
4 stars
490
3 stars
199
2 stars
73
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the wide selection of products available, often finding what they need in stock.
Checkout Experience
Many customers express frustration with the self-checkout system, citing long wait times and a lack of assistance from staff.
Store Condition
The store is generally reported as clean and organized, although some customers noted issues with clutter and accessibility.
Employee Helpfulness
While some customers had positive experiences with knowledgeable staff, others reported difficulty in finding assistance when needed.
- SCSteve CobbNov 15, 20255.0I was visiting the area for my Aunts birthday party. Arrived over an hour early and decided to stop by Lowe's.. Bought some insulation and sealant. Got some help / advice from other customers and store staff. All were very friendly and helpful. Glad I stopped in.
- LRLife Long RecoveryNov 11, 20251.0I hate to say it, but I do not recommend renting a carpet cleaner from this store. The carpet cleaner we got made our carpets dirtier. Our carpets are literally dirtier now than they were before we used this machine. If you check my account you'll see that I almost never post reviews, and I have never posted a negative review like this before.
- RSRusty “Creeper1337” ShacklefordNov 8, 20251.0Item rang up wrong, was told by cashier I had to go back across the store and take a photo of the price tag for her. Not doing your job for you because your system doesn't work, left my cart and walked out. Sad state of affairs.
- EEElizabeth EdwardsNov 3, 20255.0we had a membership "perk" to use at Lowe's 'cause (doing self check out, is not always easy or quick, so figuring out the cell phone app and passwords, codes to get to that discount, took a bit of a time but we made it happen) we spent enough $ to get a discount, the check ladies were helpful and told us of another Lowe's location in Madison Heights to check out. glad for the kind help and always the friendly smile. thanks!
- MMMike MermuysOct 25, 20254.0Good place and nice people, but the parking lot needs to be redone. It’s a struggle to park a full size truck or work van. Angle the parking spots and make them wider near the check out area for your pro customers
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lynchburg, VA?
You can find quality products such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, doors, garage doors, HVAC, lighting, roofing, fencing, flooring, and smart home installations.
What are Lowe's Home Improvement store hours?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM with special holiday hours.
Does Lowe's Home Improvement provide in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates about your order.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Where is Lowe's Home Improvement located in Lynchburg?
The store is located at 8216 Timberlake Road, Lynchburg, VA 24502, USA.
Are there any nearby places where I can grab a meal before or after visiting Lowe's?
Yes, nearby restaurants include Waffle House, Big Lick Tropical Grill, El Cabrito's, La Carreta, KFC, Long John Silver's, and Cooper Family McDonald's where you can enjoy breakfast, Tex-Mex, American, fast food, and more.
Is there a convenient coffee shop near Lowe's Home Improvement?
Yes, Starbucks is located nearby where you can get coffee and refreshments when visiting Lowe's.
What automotive and gas station services are near Lowe's Home Improvement?
Nearby services include Exxon and BP gas stations, Take 5 Oil Change stations for automotive repairs, and Timberlake FoodMart which offers convenience store and gas services.