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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lexington, VA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
668 reviews
5 stars
361
4 stars
166
3 stars
68
2 stars
19
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being unresponsive or rude.
Product Availability
Customers frequently report issues with product availability, including out-of-stock items and discrepancies between online and in-store inventory.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
There are concerns about staff knowledge and expertise, with some customers feeling that employees lack sufficient product knowledge.
- HBHope BennettDec 17, 20255.0Good selection of products, staff is very helpful
- XXxx_Itznotally XDDec 7, 20255.0Huge store full of everything you could think of for your home building needs and including decorations, out door all various items and lovely plants. Staff are kind and polite. The store is kept clean!
- LDL DennisNov 30, 20254.0I do shop at lowe's quite often. I have found that they don't seem to have everything that you need for specific jobs. I wanted to buy a toolbox off of them.They had the one on display , and I was ready to buy it. The salesperson said we can't sell this one.It's a floor model, and we don't have any of these in stock.We can order it for you. I didn't realize that they do a lot of things that way.They don't have women's stock.They do have floor models but if you like it they've got to order it for you. They do this with appliances, they do this with lawn mowers, they do this with tools.They do this with lots of things. Unfortunately , I needed what I was buying that day so I had to take my business to another store a different vendor.
- DCDonald ColesNov 20, 20254.0Great staff really friendly people here!
- RLRob LukeNov 19, 20255.0Good sd service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Lexington, VA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Lexington, VA.
What are the store hours for Lowe's Home Improvement in Lexington?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. You'll also receive email updates regarding your order.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there installation services available at Lowe's?
Yes, Lowe's offers installation services including appliances, flooring, cabinets, doors, lighting, HVAC, and many other home improvement installations.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, and in-store returns require proof of purchase at the customer service desk.
What popular nearby places can I visit when shopping at Lowe's in Lexington?
Near Lowe's, you can visit Walmart Lexington - N Lee Hwy for department and grocery shopping, Carl S Partain Optometry for eye care services, and Faith Mountain Baptist Church for a community gathering spot.
Where can I get propane exchanged near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services close to Lowe's.
Is there a locksmith service close to Lowe's in Lexington?
Yes, Minute Key and KeyMe Locksmiths are nearby locations where you can get key and locksmith services near Lowe's Home Improvement.