Brand Certified
Lowe's Home Improvement
4.1(753 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1255 North Lee Highway, Lexington, VA
24450, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(540) 463-2284
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/VA-Lexington/1528
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lexington, VA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
753 reviews
5 stars
409
4 stars
174
3 stars
77
2 stars
24
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and unresponsive management.
Product Availability
Customers frequently noted issues with product availability and stock discrepancies, leading to frustration.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.
Staff Friendliness
Several customers appreciated the friendliness and helpfulness of the staff, particularly in the garden center and during checkout.
Delivery Issues
Numerous complaints about delivery problems, including delays and damaged items, indicating a need for improvement in logistics.
- LSLarry SheetsFeb 23, 20261.0Would have given them 0 stars but cant. No matter what we buy from there, something is always broke and needs replacing. They were supposed to deliver a replacement dryer today between 11am and 3 pm. They called at 3 saying they would be here by 4. So I wasted 4 hours vacation. So sick of this bullshit with them. Last dollar they ever get off me.
- HBHope BennettDec 17, 20255.0Good selection of products, staff is very helpful
- XXxx_Itznotally XDDec 7, 20255.0Huge store full of everything you could think of for your home building needs and including decorations, out door all various items and lovely plants. Staff are kind and polite. The store is kept clean!
- LDL DennisNov 30, 20254.0I do shop at lowe's quite often. I have found that they don't seem to have everything that you need for specific jobs. I wanted to buy a toolbox off of them.They had the one on display , and I was ready to buy it. The salesperson said we can't sell this one.It's a floor model, and we don't have any of these in stock.We can order it for you. I didn't realize that they do a lot of things that way.They don't have women's stock.They do have floor models but if you like it they've got to order it for you. They do this with appliances, they do this with lawn mowers, they do this with tools.They do this with lots of things. Unfortunately , I needed what I was buying that day so I had to take my business to another store a different vendor.
- DCDonald ColesNov 20, 20254.0Great staff really friendly people here!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website