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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4017 Old Woodlawn St in Hopewell, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
539 reviews
5 stars
496
4 stars
16
3 stars
9
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Lisa and Shannon, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is generally reported as clean, although there are concerns about specific areas like the elevator.
Pricing Issues
Customers expressed frustration over frequent rent increases and concerns about the overall value for money.
Facility Maintenance
While many noted the facility's upkeep, some reported issues with humidity and ventilation affecting stored items.
Accessibility
The process of renting and accessing units is described as easy and efficient, with many customers appreciating the straightforward procedures.
- RGRussell Gordon2 days ago5.0Shannon was VERY helpful!
- CNChance Neal4 days ago5.0Shannon was amazing! She walked me through the entire process 100% of the way. She had amazing customer service skills and was very personable. 10/10 service. Keep Shannon around! She’s amazing.
- KLKrystel LopezNov 10, 20251.0Title: Poor Treatment and Lack of Assistance for Disabled Customer I recently visited to close out my mom 10x8 storage unit. As her being a disabled customer, I came to help her move everything out, and together we emptied the entire unit on our own. When it came down to just two heavy items that I physically couldn’t lift, I politely asked the staff if someone could help move them or if I could simply leave them behind for disposal or donation in their dumpster. I made it clear that I didn’t care what happened to them—I just couldn’t move them myself.. Instead of understanding or offering any kind of solution, I was told no, and that I couldn’t use their dumpsters or leave the items behind. I was told I’d need to find someone else and somewhere else to dump them. The lack of compassion and flexibility in that response was incredibly disappointing. I don’t want to say it was a racial issue or a disability issue but there definitely was discrimination toward us. Lack of help , lack of information , lack of anythingwhen asked for any type of help or assistance. Being a storage facility they should have on hand information to give guest on situation like this. Like a list of dumpsters or companies to help. I was giving you can’t throw stuff in out dumpsters because we pay for them to pick things up. For a company that serves the public, especially people who may have physical limitations, this level of indifference is unacceptable. A small act of empathy or a simple helping hand would have made a huge difference. I hope management takes this feedback seriously and provides better training for staff on how to handle situations involving customers with disabilities—with respect, understanding, and basic human decency. Important safety inspections are overdue. The fire extinguisher tag is still marked 2024, and the elevator certification expired in October 2025. These are basic safety requirements that should be updated immediately. First time in yrs I have I ever interacted with staff. I also will take this up with corporate and the Better Business Bureau.
- PMPatrick MorrisNov 1, 20255.0The facility was very well maintained. And the hostess (Jade) was very kind and informative.
- TGtrust in GodOct 24, 20255.0My experience with Extra Space thus far has been so great! Great customer service at the onsite location. Lisa has been absolutely great—so helpful, so informative and patient, which I truly appreciate!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hopewell, as well as those near Fort Lee, Prince George, Garysville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Colonial Corner Dr and Woodlawn St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Hopewell, VA?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends and holidays (except for specific closed holidays).
What types of storage units are available at Extra Space Storage?
They offer a variety of storage units including drive-up access units, climate-controlled units, non-climate controlled units, and vehicle storage spaces.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers boxes and a variety of moving and packing supplies both online and at their local facilities.
Is Extra Space Storage in Hopewell, VA pet and vehicle friendly?
Yes, the facility allows vehicles in drive-up units and has wide drive aisles to accommodate easy vehicle access.
Does Extra Space Storage offer climate-controlled units?
Most facilities, including this one, offer climate-controlled units to protect temperature-sensitive items, as well as standard units without climate control.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online via their reservation URL at extraspace.com, or contact the facility directly.
What payment methods are accepted at Extra Space Storage?
Their facility accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa as payment options.
Which nearby hotels can guests use when visiting Extra Space Storage in Hopewell?
Nearby hotels include Stay Over Suites Hotel, Econo Lodge Near Fort Lee At I-295, Holiday Inn Express Hopewell - Fort Lee Area, Fairfield Inn & Suites Hopewell, and Best Western Plus Hopewell Inn, making it convenient for travelers using storage services.
Are there nearby dining options near Extra Space Storage in Hopewell?
Yes, customers can visit Rosa’s Italian Restaurant Pizzaria, Captain D’s seafood restaurant, or El Nopal for Mexican and Latin American cuisine close to the storage facility.
What nearby services can complement my visit to Extra Space Storage?
Nearby services include Supreme Barber Shop for grooming, Amazon Locker for deliveries, and the Hopewell/Prince George Visitor Center for local information.