Business Details
About
Lawn Equipment StoreIrrigation Equipment Supplier
Location
Hours
Reviews
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- DSDavid SavinsSep 23, 20255.0Great service very friendly
- LZLouis Fernando ZavalaApr 24, 20255.0The first time I had an issue although management did a great job
- FRF ROct 31, 20245.0Friendly staff, truckers - 1st turn if you drive eastbound and 3 rd if westbound
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How do I create an online account with SiteOne Stone Center?
To create an online account, complete the Request an Account form at the top right corner of the SiteOne website. You'll need your SiteOne customer number or contact them if you are not a current customer.
Are all products available for purchase online?
Yes, most products are available online. If you cannot find a specific item, you can leave a note on your order at checkout or contact the store for assistance.
What are the store hours for SiteOne Stone Center?
The store is open Monday through Friday from 7:30 AM to 4:30 PM, Saturdays from 7:30 AM to 12:00 PM, and closed on Sundays.
How can I place an order at SiteOne Stone Center?
Log in to your account, confirm your selected branch, add products to your cart, and proceed to checkout. You can choose pickup or delivery for your order.
Does SiteOne Stone Center offer local delivery?
Yes, local delivery is available for most orders within 60 miles of the branch, though delivery charges may apply.
What do I need to bring when picking up an order?
Bring a government-issued photo ID and your order number or the Order Ready notification email to the SiteOne branch.
How long will my order be held for pickup once it is ready?
Orders are held for a maximum of seven days from the first Order Ready notification email. Unclaimed orders may be canceled after this period.
Can customers visit nearby landscaping suppliers like Pete Rose Inc. when shopping at SiteOne Stone Center?
Yes, Pete Rose Inc. is a nearby landscaping and masonry supplier where customers can explore additional landscaping materials and services after visiting SiteOne Stone Center.
Is there a convenient place to get coffee near SiteOne Stone Center?
Yes, Starbucks is located nearby, offering a great spot for customers to grab coffee or a snack before or after visiting SiteOne Stone Center.
Where can customers find other home and garden related services near SiteOne Stone Center?
Nearby places like Chimney Saver Solutions Of Richmond and LEI Home Enhancements provide additional home service and improvement options for customers in the area.