Extra Space Storage

4.9
584 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3501 Cox Rd in Henrico, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3501 Cox Rd, Henrico, VA
23233, United States

Hours

Reviews

4.9
584 reviews
5 stars
555
4 stars
13
3 stars
5
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Rebecca received consistent praise for her exceptional customer service, being described as friendly, helpful, and knowledgeable.

Facility Cleanliness

The storage facility is frequently noted for being clean, well-maintained, and secure.

Staff Professionalism

Customers appreciated the professionalism and attentiveness of the staff, particularly Rebecca and Jeff.

Pricing Concerns

Some customers expressed dissatisfaction with frequent price increases after initial sign-up, leading to frustration.
  • KF
    Kelsey Fry (The Fry Family)
    Jan 2, 2026
    5.0
    Wonderful and easily accessible. Very clean and everyone involved in the building seems detailed oriented and organized. Rebecca is who I met most, and she was extremely gracious and kind during some of the heaviest moments of our lives dealing with storage after grief. Really wonderful, will continue to tell people about this place! ❤️
  • SD
    Stacey Daub
    Dec 29, 2025
    5.0
    Rebecca is fabulous!
  • KD
    Kevin Daub
    Dec 29, 2025
    5.0
    Rebecca was great and very helpful. Great customer service.
  • SD
    Stacey L. Daub
    Dec 29, 2025
    5.0
    Rebecca was fabulous!
  • TM
    Timothy Macklin
    Dec 29, 2025
    5.0
    Rebecca your employee at 3501 Cox Rd was a great help in helping me get a 12 ft pallet off my truck and into the storage unit.she went out of her way to help.i just wanted to recognize her great employee.with a good attitude thanks again rebecca.happy new yr

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.