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Store your belongings at Extra Space Storage on 3600 West End Dr in Henrico, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Hours
Reviews
4.9
864 reviews
5 stars
804
4 stars
35
3 stars10
2 stars7
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Monique and Kristie received high praise for their exceptional customer service, being described as helpful, professional, and attentive to customer needs.
Cleanliness
The facility is consistently noted as clean and well-maintained, contributing to a positive customer experience.
Efficiency
Customers appreciated the smooth and quick process for renting units, with many mentioning the ease of communication and prompt assistance.
Staff Friendliness
The staff is frequently described as friendly and welcoming, enhancing the overall customer experience.
Overall Satisfaction
Many customers expressed high levels of satisfaction with their experiences, recommending the facility for its service and quality.
- GOGeorge Ortiz2 days ago5.0Always helpful when I needed it. Gates always worked and the grounds were kept clean. I would rent here again if I needed to.
- OOOpi2 days ago5.0Easy in, easy out. No issues with property theft or damage. Lady who helped me move out was polite and helpful. No complaints.
- CBcaitlyn brownNov 14, 20255.0Monique was amazing! Super friendly and was really helpful. Made this experience very quick and effficient.
- GGGabiNov 7, 20255.0Monique was very helpful and nice. She also helped with a lot of information
- VSVeronica SpencerNov 7, 20255.0Monique was very helpful and knowledgeable about everything we needed. Very good customer service
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Henrico, Innsbrook, and Laurel.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Broad St and West End Dr.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to University of Richmond.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 3600 West End Dr, Henrico, VA 23294, USA, near the corner of W Broad St and West End Dr.
Does Extra Space Storage offer climate-controlled units?
Yes, we offer climate-controlled storage units for temperature-sensitive items as well as standard non-climate-controlled units.
Can I access my storage unit outside of office hours?
Gate access hours are from 6:00 AM to 10:00 PM every day, allowing you to access your unit within this timeframe.
Are moving and packing supplies available for purchase on-site?
Yes, you can purchase moving and packing supplies, including boxes, both online and at the facility.
What types of payment does Extra Space Storage accept?
We accept AMERICAN EXPRESS, APPLE PAY, CASH, CHECK, DISCOVER, MASTERCARD, and VISA for your convenience.
Is there an on-site manager at Extra Space Storage?
Yes, there is a resident manager living on-site to assist customers and ensure security.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up access units are available, making it easy to load and unload large or heavy items directly from your vehicle.
What nearby places could I visit before or after using Extra Space Storage?
Nearby you can enjoy dining at Bawarchi Fine Cuisine, visit The Kitchen Classroom for cooking classes, or stop by Connections RVA for cocktails and food.
Is there a convenient way to combine errands with my storage visit around Extra Space Storage?
Yes, near Extra Space Storage you have access to Ensaf Halal Mart for groceries, USPS for mailing services, and Starbucks for coffee, making it easy to handle multiple tasks in one trip.
Are there entertainment options close to Extra Space Storage?
Yes, Regal West Tower cinema and Chuck E. Cheese with arcade and event planning services are nearby for entertainment before or after your visit.