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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Harrisonburg, VA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,873 reviews
5 stars
1,047
4 stars
457
3 stars
146
2 stars
55
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were reported as rude or unresponsive.
Product Availability
Customers generally found the store well-stocked with a good selection of items, but some reported issues with specific products being unavailable.
Installation Issues
Several customers expressed frustration with installation services, citing poor communication and lack of support from staff.
Checkout Experience
Many customers criticized the self-checkout system and long wait times for assistance, leading to dissatisfaction with the overall shopping experience.
- J2JAG 2018Jan 4, 20265.0Danny and Bruce helped my husband and I so much. Need help with locks & tools. Incredible customer service
- EDEric DaughertyJan 2, 20261.0Worst company i called the store and was my oder that I placed for same day and still have not received when called the store they it's not on them it's a third party does delivery but I oder from lowes not 3rd party and payed lowes for delivery call costumer service and was told I need talk to the store I ask to speak to manger and was transferred to the store call the store ask to speak to a manger told he was not at the store so how do a company justify this action
- BBBecky BartellsDec 21, 20255.0I had sort of an odd project that I was working on. I went in today, looking for insulation foam boards and wood slats. I also needed them cut to size so they would fit in my vehicle. An employee named Josh helped me for what seemed like forever. He was eager to help and didn’t shy away from a challenge. I was very impressed with this employee. I am usually pretty happy with the help that I receive in this store, But Josh was worth writing a review for.
- RRRenae RinglerDec 18, 20255.0Dee in appliances went above and beyond for me. Need a stove for an AIRBNB in 24 hours. Not knowing (I am out of town) if it is 3 prong or 4 prong. She ordered two stoves to be delivered tomorrow and returning the incorrect electrical. Dee thank you so much for helping me!!!!!
- SSShannon SitesNov 30, 20255.0Friendly service in appliance department. Gave advice on washer during for easier shopping.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Harrisonburg, VA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Harrisonburg?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How do I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online orders can be returned by initiating the process in your Order History, while in-store returns require proof of purchase at the customer service desk.
What brands does Lowe's Home Improvement carry?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, Weber, and many more.
Are there any services available for installation and repairs at Lowe's?
Yes, Lowe's offers a variety of installation services such as appliances, cabinets, flooring, lighting, doors, and more, as well as repair and assembly services.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
You can visit nearby restaurants like BBQ by Chris Lam, Alberto & Mauricio’s Bistro, or Tropical Smoothie Cafe for a meal, or stay at nearby hotels like Candlewood Suites, Clarion Pointe Harrisonburg, or The Harrisonburg Hotel.
Is there a propane supplier near Lowe's Home Improvement in Harrisonburg?
Yes, Blue Rhino Propane Exchange is located nearby, providing convenient propane supply services to customers in the area.
How can nearby services like minuteKEY help me when shopping at Lowe's?
minuteKEY offers locksmith services nearby, which can assist customers who need key duplication or lock services while shopping at Lowe's Home Improvement.