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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(1049 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1975 Cunningham Dr in Hampton, VA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, military discount, wide drive isles, retail space available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1975 Cunningham Dr, Hampton, VA
23666, United States

Hours

Reviews

4.9
1,049 reviews
5 stars
998
4 stars
33
3 stars
7
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Courtney and Jenn, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.

Cleanliness

The facility is consistently noted as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, leading some to consider moving their belongings elsewhere.

Ease of Process

Customers appreciated the straightforward online rental process and the efficiency of the move-in experience.
  • TR
    T Rob
    Feb 26, 2026
    5.0
    Everything was accurate... The pricing was good ...The space was good... The customer service was good overall everything was good...
  • JF
    Juanita Foust
    Feb 25, 2026
    5.0
    I have never had such an easy process when renting a storage unit. The online system was easy to use, I received a call back from an actual person, Courtney, within minutes. Courtney was very professional, answered all my questions and help me find the best option for me. I would highly recommend Extra Space Storage, and more specifically this location to anyone.
  • LA
    Laila Albert
    Feb 21, 2026
    5.0
    I had a great experience, it was quick and easy!
  • NB
    Nicolette Brown
    Feb 6, 2026
    5.0
    Jen and Courtney have great customer service and are very personable. The establishment is very inviting and clean and I am happy with the decision to choose Extra Space on Coliseum.
  • CC
    Charles C
    Jan 21, 2026
    1.0
    The initial monthly rent for my 8’ x 10’ unit in November 2024 was $144.50. Within four months, the rent increased to $224.50, and eight months later it rose again to $293.50 - more than doubling in approximately one year. I moved out in December 2025 and informed Extra Space Storage that I would not rent from them again due to the price increases. During the move-out process, their employee, Courtney, approached me multiple times regarding alleged lease issues. One involved disposing of a single small box at a neighboring Taco Bell, which I retrieved. Another involved bottled iced tea being near my vehicle and unit while loading. During the first interaction, I was told I would be placed on a national “do not rent” list for being “combative and making Courtney feel uncomfortable,” despite no raised voices or inappropriate language. Courtney’s repeated efforts to seek me out, cite multiple issues, and escalate consequences after I stated I was ending my lease and had reported a malfunctioning door appears retaliatory in nature and inconsistent with her claim that I made her feel uncomfortable. The facility itself was clean and appeared safe; however, it seems very expensive, and the move-out experience was uncomfortable. While I understand the company’s right to set pricing, I have since rented a 20’ x 10’ unit for less than half the cost. This unit is two and a half times larger at approximately half the price, representing a significantly better value.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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