Store your belongings at Extra Space Storage on 815 LaSalle Ave in Hampton, VA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff, particularly Donna and Angelina, for their helpfulness, professionalism, and friendliness.
Cleanliness
The facility received positive remarks for being clean and well-maintained.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences with customer service, particularly regarding communication and billing issues.
Accessibility Issues
Several customers expressed frustration with access times and operational issues, such as elevator access and lock requirements.
Overall Satisfaction
Despite some complaints, many customers expressed a willingness to recommend the facility and noted a generally positive experience.
NL
Nicolas Long
Nov 13, 2025
5.0
Donna was awesome in helping me with my storage needs!
JK
John Kolowitz
Nov 3, 2025
5.0
Very helpful lady’s thank you
HE
Harley Evans
Oct 28, 2025
1.0
I was charged a late fee even though I spoke with a rep to process my payment. 1st time being late yet they wouldn't wait it. That's an extra $30. I'll be canceling this unti
CT
Clarence Taylor
Oct 21, 2025
5.0
Been here for 1 year. By far the cleanest storage, I have ever rented. Ms. Donna is GREAT!
BB
Blitzking757
Oct 10, 2025
5.0
Easy to talk with able to assist with my exact needs and fresh new storage units
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hampton, Olde Hampton, West Hampton, and Downtown Hampton.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Settlers Landing Rd and LaSalle Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 1.8 miles from Hampton University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays and holidays except for specific closures.
Where is Extra Space Storage located?
Extra Space Storage is located at 815 LaSalle Ave, Hampton, VA 23669, US, near the intersection of Settlers Landing Rd and LaSalle Ave.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units for temperature-sensitive items, alongside standard units without climate control.
Can I access my storage unit with vehicle drive-up access?
Yes, drive-up access is available, allowing you to easily load and unload large items by pulling your vehicle right up to your unit.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities for purchase.
Is there an on-site manager at Extra Space Storage?
Yes, there is a resident manager living on site to assist with your storage needs and ensure security.
What are some convenient nearby places to Extra Space Storage for customers?
Nearby places include SmartStop Self Storage for alternative storage options, UPS Access Point for shipping and receiving packages, and Hampton University, located about 1.8 miles away.
How can I get to Extra Space Storage using local transit or nearby landmarks?
You can use nearby landmarks such as Peninsula Pointe Apartments and McDonald Garden Center to help locate Extra Space Storage. The facility's proximity to major roads like Settlers Landing Rd and LaSalle Ave offers convenient access by car or local transit.
Where can I grab food or refreshments near Extra Space Storage?
There are several fast food restaurants nearby including McDonald's, Taco Bell, and KFC, where customers can eat before or after their visit to Extra Space Storage.