Store your belongings at Extra Space Storage on 2401 Build America Dr in Hampton, VA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Tammy and Tosha received numerous accolades for their exceptional customer service, being described as friendly, professional, and accommodating.
Facility Cleanliness
The storage facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Security
Customers feel secure at the facility, citing visible security measures and a safe environment for their belongings.
Ease of Process
The rental process is frequently described as quick, easy, and efficient, with many customers appreciating the online options and helpful staff.
Overall Satisfaction
Overall, customers express high satisfaction with their experiences, often recommending the facility to others.
ML
Mark Levy
2 days ago
5.0
Tammy did an Amazing job. She greeted you with a big smile. She was friendly courteous and professional. Keep up the Amazing work.
SH
SiNade Hooks
5 days ago
5.0
Ms Tasha was excellent and very helpful.. She also went above and beyond to help me out with everything and I wouldn’t ask for a more better associate then her…
LD
Laura Doyle
6 days ago
5.0
Tammy was amazing!! She was such a pleasant person to deal with, went out of her way to make sure we were taken care of when we got the units. Some people are all business, no social skills… she was all of it!! Thanks Tammy!!
SL
Silina Lizama
Nov 12, 2025
5.0
Hi good evening , this wonderful person name tosha mcsweeney is a very nice women and very helpful with whatever you ask her she is always helpful with everything. She is clearly the best store assistant manager. I rate her 5 stars, and i forgot to mention she gave us the best prices as she can she was very kind and humble and was very patient. So if anyone comes to this store ask for her.
CC
cm4rowley
Oct 28, 2025
5.0
The facility is clean, customer service is top notch, security is visible and I love the app for the gate.
I cannot say enough about Tammy, her professionalism and willingness to make sure everything was perfect was a pleasant surprise. She was eager to show us the unit we were looking for and made the entire process easy.
I had been looking at several different storage companies over the past few weeks and none of them have the personal attention that Tammy gave. I am very happy with my experience with Extra Space Storage and this location. I feel safe going here and know that a person is on site during the business hours with security cameras everywhere. I’ve met several tenants so far and everyone is polite as well. A great place to store your items.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hampton, Bethel Manor, Newport News, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of I-64 and W Mercury Blvd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Hampton, VA?
Extra Space Storage is accessible every day of the week from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located in Hampton, VA?
Extra Space Storage is located at 2401 Build America Dr, Hampton, VA 23666, at the corner of I-64 and W Mercury Blvd.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up access units, climate-controlled units, non-climate controlled units, and vehicle storage options such as RV and car storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies and boxes both online and at the facility for purchase.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there any special discounts available at Extra Space Storage?
Yes, a military discount is offered at this location.
Is Extra Space Storage ADA compliant and secure?
Yes, the facility is ADA compliant with exceptional security features including electronic gate access and a manager living on site.
What nearby automotive services are available around Extra Space Storage?
Nearby automotive services include 360 Motosports for repairs and customization, Kirk's Auto Upholstery, Dr. Motorworx, and Just Tint for car window tinting and auto glass services.
What accommodation options are near Extra Space Storage for visitors?
Nearby hotels and motels include Hampton Bay Plaza and Suites, Seaside Vacation Rentals, BLU Beach Bar & Grill, and InTown Suites Extended Stay Select, making it convenient for customers traveling to or from the facility.
Are there any fitness or recreational facilities close to Extra Space Storage?
Yes, customers can visit nearby fitness centers such as InZane Fitness and Genesis Cheer Xtreme for gym and sports activities before or after their storage visit.