Brand Certified
Lowe's Home Improvement
4.1(1307 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
8417 Carrollton/Pike Road, Galax, VA
24333, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(276) 238-3000
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/VA-Galax/1072
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Galax, VA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,307 reviews
5 stars
731
4 stars
288
3 stars
136
2 stars
44
1 star
108
- DFDebbi Frank2 days ago5.0Two employees at this Lowes stand out every time were there. Donna (usually in the Paint Dept) was straightening shelves and immediately smiled and guided us to the dept. we needed without looking it up. Thanks, again, Donna! You are an amazing person and employee! Joe in Plumbing, never seases to amaze with his ability to find the right part or parts for whatever we need for our crazy projects! You are an amazing person and resource. Thank you both for your never ending customer support!
- SSSean E (Klassic SubZero)Apr 6, 20261.0They don't even deserve a 1 star but unfortunately a rude obscenity isn't available. So I went into the Galax Store VA this past Saturday 4/4/26 to purchase a new dishwasher while my mom was visiting. After getting the receipt, we noticed there was no installation fee. I went back up to the girl & inquired about this & she stated there was no installation fee unless it was being hard wired. So today 4/6/26, Lowes delivered the dishwasher but told us they weren't installing it & just left it in the middle of my kitchen. I called the Galax Store & a manager named Will had the balls as well as the stupidity to accuse me of lying & he said he wasn't going to do anything to help me. I cursed him out for calling me a liar then called the customer service number. I'm a lot of things but I'm not a liar. Lowes customer service also refused to do anything for us plus the customer service manager was too afraid to get on the phone. I'm never using Lowes again cause this company does not take ownership of their mistakes nor do they value their customers. Worst bunch of unethical, moralless, inept, childish & immature group of people I've ever had the disdain to deal with. Response to Owner. The only things you can do is fire the manager Will in the Appliance department at the Galax VA location as well as send me a hand written note informing me of his termination as well as a written apology. But I know that's not gonna happen since that would require Lowes to take ownership of their actions. I will never shop at a Lowes again & I will inform everyone I know to boycott your stores.
- SMStephanie C MuiterMar 3, 20264.0I do not appreciate self check out though, I do not work for Lowe's! And the monitor at self check out needs not to ask if I scanned everything....if you don't trust me to do it then have your employees check me out!!!
- WWWilliamJan 29, 20261.0Not impressed. I called to get information about an appliance. An AI answered the phone. It took forever to ask for customer service. I finally spoke to customer service and asked for a manager. She started to say different names and again I said A manager. They put me on hold for to long and hung up. I did talk to someone in appliance and they transfered me and no one answered. Horrible customer service for a million dollar company.
- ASAna SmithJan 14, 20265.0I had the best experience thanks to Jim who helped me patiently pick all my blinds and appliances. I am definitely coming back and
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Galax, VA?
You can find appliances, bathroom supplies and vanities, building supplies, electrical items, flooring, garden tools, grills, hardware, heating and cooling products, kitchen essentials, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, tools, washers and dryers, water heaters, windows and doors, and more.
What services does Lowe's Home Improvement offer for installation?
Lowe's provides installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting, playsets, water heaters, sheds, shower doors, shutters, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring installation.
What are the store hours for Lowe's Home Improvement in Galax, VA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with the store closed on November 27 and December 25, and shorter hours on other holidays.
Does Lowe's Home Improvement in Galax offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What payment options are accepted at Lowe's Home Improvement in Galax, VA?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll receive email updates if your order status changes.
What should I bring when picking up an order at Lowe's?
Bring the order confirmation email or order number along with a photo ID such as a state driver's license, military ID, or state ID. Only the cardholder or an authorized user of the credit card may pick up the order.
What nearby places might be useful when visiting Lowe's Home Improvement in Galax?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for locksmith services, and Skyline National Bank if you need banking services during your trip.
Are there nearby services where I can rent trucks or storage units near Lowe's Home Improvement in Galax?
Yes, you can find U-Haul Neighborhood Dealer for truck rentals and Galax Storage - Carrollton for self-storage facilities nearby.
What nearby amenities can I visit for food or personal care when shopping at Lowe's in Galax?
Close to Lowe's, you can visit Cafe Vapes for coffee and e-cigarette products, Nailsbycarina for nail salon services, and SMARTSTYLE for haircuts and beauty salon services.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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