Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
729 reviews
5 stars
597
4 stars
65
3 stars
19
2 stars
11
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and friendly staff, highlighting their helpfulness and professionalism during the shopping experience.
Product Quality
While some customers expressed satisfaction with the quality of the furniture, others reported issues with defects and dissatisfaction with warranty coverage.
Shopping Experience
Overall, customers enjoyed a relaxed shopping environment with no pressure, although some experienced miscommunication regarding product details and pricing.
Delivery Issues
Several reviews mentioned delays and issues with delivery, including damaged items and lack of assistance during pickup.
Mixed Reviews
Feedback varied significantly, with some customers having excellent experiences while others reported serious concerns, indicating inconsistency in service and product quality.
- CRChasity Reeder3 days ago5.0Wonder products and service
- MMMohamidOct 28, 20251.0I visited the Lazy Boy store in Gainesville while shopping for a new couch for my home. During my visit, I noticed that one of the employees had her child with her at work. I asked the person assisting me if that was normal, and he said that she brings her child in when she has him.Personally, I found that very unprofessional for a company like Lazy Boy to allow. It made me uncomfortable as a customer, and I decided to leave without completing my purchase. Having a child present in a professional retail environment just doesn’t seem appropriate. I don’t recommend shopping here.
- SLSteve LangfordOct 12, 20255.0Great Service from Cindy Diaz. Would use again!!
- CMConnie McDermottOct 5, 20255.0Great experience! Staff was knowledgeable and super helpful!
- JTJames TrotterSep 18, 20251.0I spent well over 12k on a leather sectional just over a year ago. I bought a 5 year service plan apparently that only covers the power, not anything else with the couch. There’s a place on the left armrest in the back corner, where the padding head either not been placed or fell through and I just noticed it, but since I am two months outside of the one year covered timeframe, and even though it’s a manufactured defect, La-Z-Boy will not stand by their product and fix the issue. They want to charge for labor and parts. This will be the last time I ever do business with La-Z-Boy. Store associates have no clue on warranty information
Frequently Asked Questions About La-Z-Boy Gainesville
What types of furniture does La-Z-Boy Gainesville offer?
They offer recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Does La-Z-Boy Gainesville provide delivery services?
Yes, they offer delivery services for their furniture products.
What are the typical store hours for La-Z-Boy Gainesville?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is proof of vaccination required to shop at La-Z-Boy Gainesville?
No, proof of vaccination is not required to visit this store.
What payment options does La-Z-Boy Gainesville accept?
They accept American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Gainesville located?
The store is located at 7311 Atlas Walk Way, Gainesville, VA 20155, USA.
Are there any hotels near La-Z-Boy Gainesville where out-of-town customers can stay?
Yes, nearby hotels include Hampton Inn Gainesville-Haymarket, Hampton Inn Gainesville-Haymarket (second location), and Hampton by Hilton.
What dining options are available near La-Z-Boy Gainesville?
Nearby dining options include Five Guys for burgers, Passion Fin for sushi, Bonchon for Korean chicken, Panera Bread for cafe and bakery items, and Potbelly Sandwich Shop.
Are there any beauty or salon services close to La-Z-Boy Gainesville?
Yes, nearby beauty services include The American Barber Shop III, The Famous American Barbershop - Atlas, European Wax Center, Bubbles Salons, and PR at Partners.
What is the official website to learn more about La-Z-Boy Gainesville?
You can visit their official website at https://www.la-z-boy.com.