La-Z-Boy Gainesville

4.6
752 reviews
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Business Details

7311 Atlas Walk Way, Gainesville, VA
20155, United States
(571) 261-5680
https://www.la-z-boy.com
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About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Gainesville
7311 Atlas Walk Way, Gainesville, VA
20155, United States

Hours

Reviews

4.6
752 reviews
5 stars
615
4 stars
68
3 stars
20
2 stars
11
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the knowledgeable and helpful staff, highlighting their patience and professionalism during the purchasing process.

Product Quality

While many customers expressed satisfaction with the quality of the furniture, some reported issues with specific items and dissatisfaction with warranty coverage.

Shopping Experience

The shopping environment was described as relaxed and pressure-free, allowing customers to browse comfortably while receiving assistance when needed.

Delivery Issues

Several reviews mentioned delays and issues with delivery, including problems with product availability and the condition of items upon arrival.
  • BR
    Betty Rady
    Jan 4, 2026
    5.0
    We were greeted by Christy and she assisted us in making some initial decisions on refreshing our living room. Then we worked with Hailey regarding the design and picking out the pieces we needed. Both Christy and Hailey were pleasant to work with and professional. They both were good listeners and offered many suggestions when asked. This was an excellent experience. Kudos to both Christy and Hailey!
  • PM
    Pete Moran
    Jan 4, 2026
    5.0
    Our sales person Hailey was wonderful. It doesn't matter what you sit on in the store, you will be amazingly comfortable.
  • FW
    Fred Williar
    Jan 1, 2026
    5.0
    Great selection of furniture. Sales personnel were knowledgeable and very helpful.
  • JG
    Jennifer Garman
    Dec 31, 2025
    4.0
    We had a good experience at the Gainesville location. We were greeted by Cindy. She was very sweet and gave us the time we needed to look over the inventory without any pressure. Once we did decide on a selection she was very helpful in finishing the sale and setting up delivery for us.
  • LB
    Lauren Beggs
    Dec 28, 2025
    5.0
    Hailey Steffen Out of the Gainesville, Va was very helpful, patient and knowledgeable. Can’t recommend her or this store enough. Thank you Hailey!
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Frequently Asked Questions About La-Z-Boy Gainesville

What types of furniture does La-Z-Boy Gainesville offer?

They offer recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

Does La-Z-Boy Gainesville provide delivery services?

Yes, they offer delivery services for their furniture products.