Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Front Royal, VA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
80 Riverton Commons Drive, Front Royal, VA
22630, United States
Hours
Reviews
4.2
932 reviews
5 stars
511
4 stars
231
3 stars
86
2 stars
37
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Gavin, Wendy, and Khan for their exceptional service.
Product Availability
Customers noted that the store is generally well-stocked with a good selection of items, although some experienced issues with online order readiness and product location.
Staff Knowledge
While some employees were described as knowledgeable and helpful, others were criticized for being unhelpful or lacking product knowledge.
Checkout Experience
There were mixed reviews regarding the checkout process, with some customers appreciating self-checkout options while others expressed frustration over the lack of traditional cashiers.
Store Management
Several reviews indicated issues with store management and organization, particularly regarding online orders and employee availability.
- ACAlexandru Cecan6 days ago5.0Very organized 👌 👏 👍
- JMjoanna mooresDec 23, 20255.0I needed a few appliances and Gavin was incredibly helpful. I had placed an order online and things got confusing when I tried to swap out an item - but going into the store made everything much easier! Gavin was able to work with me to resolve my questions and get me set up with lovely new appliances. I've already recommended a few people go talk to him directly rather than order online. Thanks again, Gavin!
- DNDiana NitchevaDec 22, 20255.0Great experience today thanks to Wendy in Paint Department. Very friendly and helpful. She perfectly matched my paint color.
- NGNick GuevremontDec 5, 20255.0I came in on Thursday, December 4th to purchase a portable generator. Ben, who works at Pro Services, did a fantastic job in getting me squared away and helping work through some processing issues of the item. Ben has a great attitude, is knowledgeable, and an all-around friendly and personable gentleman. Management at the Lowe’s Front Royal should commend him for his service.
- BBBenNov 29, 20255.0Anthony was very helpful!!! I appreciate his efforts
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Front Royal, VA?
You can find hardware products, paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Front Royal?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates will inform you of any status changes.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
What installation services does Lowe's offer?
Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, countertops, decks, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, smart home devices, tiles, toilets, vanities, washers & dryers, water filters, windows, roofing, fence, and flooring installation.
What are some payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any nearby places of interest close to Lowe's Home Improvement in Front Royal?
Yes, nearby places include Blue Rhino Propane Exchange, Minute Key locksmith, White Horse Auto Wash, Jackson Hewitt Tax Service, Mikado Japanese Steakhouse, and ALDI USA supermarket among others.
How can I get to Lowe's Home Improvement from nearby transportation or landmarks?
You can use nearby businesses such as Minute Key for locksmith services or Blue Rhino Propane Exchange as landmarks to find your way to Lowe's at 80 Riverton Commons Drive in Front Royal, VA.
Where can I grab a meal or refreshment near Lowe's Home Improvement in Front Royal?
Nearby dining options include Mikado Hibachi and Sushi, Tropical Smoothie Cafe, McAlister's Deli, Subway, and Khukuri Nepali Cuisine, perfect for a meal before or after shopping at Lowe's.