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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Fredericksburg, VA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1361 Carl D. Silver Parkway, Fredericksburg, VA
22401, United States
Hours
Reviews
4.2
1,852 reviews
5 stars
1,080
4 stars
415
3 stars
151
2 stars
56
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for unprofessional behavior and lack of knowledge.
Product Availability
Customers appreciate the variety of products available, but some report issues with stock levels and delays in online orders.
Store Cleanliness
The store is generally noted for being clean and organized, contributing positively to the shopping experience.
Delivery Issues
Several customers experienced significant problems with delivery scheduling and communication, leading to frustration.
Staff Knowledge
While some staff members are recognized for their expertise, others are noted for being uninformed or unhelpful.
- BCBert ClarkJan 5, 20265.0My go to spot for all the DIY things that need done around the house
- KBKylie benjaminJan 3, 20265.0I had the best experience at this Lowe’s this afternoon just the customer service was very friendly a gentlemen at the self checkout helped me load up my waters while I was busy with my seven-year-old and then I went out to the parking lot unloaded my stuff to my car and a guy collecting carts was eager to help me with my cart. He was just really friendly and nice. Great experience.
- SASerap ADec 31, 20251.0What a disappointment for Lowe’s store 0476!!! First time here and never coming back.. Jose from Lumber and the person at the pro checkout I can’t remember his name!! They are useless! One person lied and said the lumber cutter was out of order, the other said it is working, but only for plywood. They don’t help with project cutting. Uh, Hello! Everything you do at LOWES is a project!! Their unprofessional attitude towards the customer (Me) ensures I won’t be back to this store and will use their competitor in the future for my DIY projects!
- GEG EDec 24, 20254.0My wife and I stopped by on a Saturday afternoon. It is the first home improvement warehouse in the area that didn't have all of their carts full in the aisles. They also had quite a few carts lined up in their lumber section, which was both nice and convenient. Compared to the Spotsylvania Lowe's, I would highly recommend this one.
- GCGabriel ChavezDec 10, 20251.0This is honestly the worst Lowe's I have ever been to, possibly even the worst home improvement store I have ever been to. I guess I am insane because I keep going back to this store thinking "it will be better this time." Every time I go to this store, it is an awful experience. There is always something going wrong; either no one is around to help, or there are no carts available in the entire store (and no, the store wasn't busy at the time), or checkout takes 30 minutes to purchase 1 item. However, my most recent experience is why I am leaving the 1-star review and boycotting this store for good. Long story short, I submitted an order for insulation a little over a month before I needed to install it. The online ordering system requires you to request a specific delivery date, so I requested it the week before I needed it. Shortly before the delivery date, the order was delayed by 4 days. No big deal, I would still receive it in time; only problem was that the new delivery date was a day that I was working. The day before my delivery date, I received an email from Lowe's that gave me a 4-hour time window. Great, now that I have a deliver time window, I went ahead and took the day off work to receive my delivery. The morning of the delivery day, I received another email from Lowe's saying my delivery was rescheduled for the following week. Why was it rescheduled when I already had a delivery date? This was an issue because A. I already took off work to receive the delivery and B. The new delivery date was AFTER I needed to install it. I ended up cancelling the order. The manager was absolutely no help, and basically just recognized that these were problems but he was too incompetent to fix them. Now I have no insulation, so I have to try and find another vendor who is hopefully more competent than this Lowe's. Of course, the bar is REALLY low.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fredericksburg, VA?
You can find appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing supplies, and much more at Lowe's Fredericksburg store.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services for appliances, flooring, doors, windows, cabinets, and other home improvement needs, as well as delivery and in-store pickup options.
What are the store hours for Lowe's Home Improvement in Fredericksburg?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with some holiday hours varying.
How can I check the status of my order placed at Lowe's?
Check your order status online by entering your order number or logging into your MyLowe’s account. You will receive email updates with any status changes.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days with proof of purchase. If bought online, you can initiate a return in your Order History before shipping the item back.
What payment methods does Lowe's in Fredericksburg accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa as payment options.
Does Lowe's Home Improvement offer services in languages other than English?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
Are there any locksmith services near Lowe's Home Improvement in Fredericksburg?
Yes, minuteKEY and Minute Key locksmith services are nearby, convenient for customers needing key duplication or lock services when shopping at Lowe's.
Where can I find places to eat close to Lowe's Home Improvement in Fredericksburg?
There are several nearby dining options including Ledo Pizza, Joe's Crab Shack, Hacienda El Patron, Bridges Brick Oven, and Brock's Riverside Grill where shoppers can enjoy a meal before or after visiting Lowe's.
What pet-related stores are near Lowe's Home Improvement in Fredericksburg?
Nearby pet stores and services include PetSmart, offering pet grooming, training, and retail supplies convenient for pet owners visiting Lowe's.